https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 16 May 2026 05:47:25 +0000 Fri, 23 Sep 2022 15:45:36 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7563 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=7563&PID=101357&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#101357 Author: el futadore
Subject: 7563
Posted: 23 Sep 2022 at 3:45pm

hey man,
did you ever solve this issue or you just scrap the mobo?
cheers. ]]> Fri, 23 Sep 2022 15:45:36 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=101357&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#101357 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=80503&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#80503 Author: Xaltar
Subject: 7563
Posted: 09 Oct 2020 at 5:56pm

ASRock Tech Support Europe have contacted me directly and they have some follow
up requests/questions to help them narrow down this issue.

1. Have either of you tried an AMD GPU in your system to see if the problem is
reproducible with that?

2. Could you provide a pictures of your GPU and M.2 drive's product stickers/labels.

3. What exact CPU and motherboard combinations are you both using and what BIOS versions are you running with them.

4. Have either of you been in contact with your GPU manufacturer about this issue
and if so, what feedback did they provide?

All this info will really help ASRock's Tech Support department to narrow down the issue.


Edited by Xaltar - 09 Oct 2020 at 6:02pm]]> Fri, 09 Oct 2020 17:56:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=80503&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#80503 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=80170&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#80170 Author: Temnis
Subject: 7563
Posted: 03 Oct 2020 at 6:29pm

Again today. I am contacting support. I am finally done. I just want to return it...]]> Sat, 03 Oct 2020 18:29:52 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=80170&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#80170 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=79665&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#79665 Author: Temnis
Subject: 7563
Posted: 20 Sep 2020 at 2:07am

And again. This is 100% reproducible. Why isn't it getting a fix?]]> Sun, 20 Sep 2020 02:07:42 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=79665&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#79665 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75501&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75501 Author: ASRock_TSD
Subject: 7563
Posted: 15 May 2020 at 3:22pm

Dear Muebbel,

Thanks for the reply.

Since the motherboard of yours might be faulty, kindly contact the store where the motherboard was purchased from for further assistance.

With thanks,
ASRock TSD]]> Fri, 15 May 2020 15:22:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75501&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75501 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75485&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75485 Author: muebbel
Subject: 7563
Posted: 15 May 2020 at 9:55am

For me it doesnt matter if the M.2 (FireCuda 520 2TB ZP2000GM3A002) is connected or not, the PCIe GPU (tests with multiple nvidia) isnt recognized.

The steps for solving the problem in this thread arent working from my point..
Loading the Bios defaults (without clear CMOS button) dont help too.

And btw.. latest Bios was flashed (after GPU wasnt recognized).]]> Fri, 15 May 2020 09:55:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75485&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75485 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75484&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75484 Author: ASRock_TSD
Subject: 7563
Posted: 15 May 2020 at 9:47am

Dear forum users,

Thanks for posting your query to the ASRock forum.

We would like to learn more about the symptoms that are having with Z370 Gaming ITX/ac.

There is some information that we'd like to know.
1. Can such a symptom be reproduced 100% with specific steps?
2. Are the BIOS default loaded?

With thanks,
ASRock TSD

Edited by ASRock_TSD - 15 May 2020 at 3:21pm]]> Fri, 15 May 2020 09:47:24 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75484&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75484 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75481&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75481 Author: muebbel
Subject: 7563
Posted: 15 May 2020 at 7:39am

Same now here... March 2020 and still this bug... and i dont get it working. Just the onboard GPU works. No nvidia card works... 1660super, rtx2060 or a little one without PCIe-Power...nothing.]]> Fri, 15 May 2020 07:39:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=75481&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#75481 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=71069&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#71069 Author: Temnis
Subject: 7563
Posted: 14 Dec 2019 at 9:35pm

Had this bug again today. When will this be fixed?]]> Sat, 14 Dec 2019 21:35:51 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=71069&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#71069 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=67982&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#67982 Author: Xaltar
Subject: 7563
Posted: 18 Sep 2019 at 2:16am

Thanks for sharing your fix Temnis

Edited by Xaltar - 18 Sep 2019 at 2:16am]]> Wed, 18 Sep 2019 02:16:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=7563&PID=67982&title=fatal1ty-z370-gamingitx-ac-gpu-not-detected#67982