https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 09 Apr 2026 23:50:13 +0000 Mon, 26 Feb 2018 08:55:51 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7831 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=7831&PID=46043&title=kernelpower-event-id-41-blue-screen#46043 Author: Tonza
Subject: 7831
Posted: 26 Feb 2018 at 8:55am

I've been getting blue screens a decent amount whenever my computer is under high load the last few months like lots of applications or playing a game sometimes or lately whenever I try to export a video it freezes for a bit then bluescreens and then freezes on the blue screen. 
I have two 8gb ram I tried taking one out and everything was fine. The video that 100% would cause a crash exported fine, I then took out that ram stick and put the other in and again it was completely fine worked like normal. 
I put both back in and nope didn't work. so i was like ok... did some googling and turns out I wasn't using the right channels for dual channel mode so instead of slot 1 and 2 I did what the manual said which was 2 and 4. 
but still same thing it crashed so I put them in 1 and 3 and still same thing it was crashing. I've run out of ideas, the fact that one ram stick works fine but not 2 is so confusing especially since both of them by themselves work.
The one thing I haven't checked is putting 1 ram stick in each slot to see if 3 out of 4 slots are broken but when I have both in it still shows 16gb ram just crashes under high loads. I ran memtest64 and the ram was showing 99% and wasn't crashing.

Also, every major computer part is less than 3 years old. psu is brand new. This has been happening for months. I wiped my hard drive a couple of days ago and reinstalled windows 10 from scratch. All the drivers are up to date and so are windows updates. The bios is also up to date.
The event logs say kernel-power event id 41 (63)
The blue screens say whea_uncorrectable_error or clock_watchdog_timeout

Speccy:
Operating System: Windows 10 Home 64-bit
CPU: Intel Core i7 6700 @ 3.40GHz, Skylake 14nm Technology
RAM: 16.0GB Dual-Channel Unknown (15-15-15-35) - That's what speccy says but it's g-skill Ripjaws V
Motherboard: ASRock Z170 Extreme4 (CPUSocket) 34 °C
Graphics: 2436 (1920x1080@60Hz) 2047MB NVIDIA GeForce GTX 960 (Gigabyte) 40 °C
Storage: 223GB KINGSTON SH103S3240G (SSD) 32 °C and 931GB Western Digital WDC WD10EARS-00Y5B1 (SATA) 35 °C
Optical Drives: TSSTcorp CDDVDW SH-222AB

Cpuz:
https://gyazo.com/595b5b5ba07eef0cd76137c290dd6677
https://gyazo.com/a3dda823f74c63f82d7909b849206a9e

I just checked the compatibility list for the asrock z170 extreme4 here: https://www.asrock.com/mb/Intel/Z170%20Extreme4/index.asp?cat=Memory
and I can't find my exact ram. I checked the box the ram sticks came in and it has g.skill ripshaws V F4-2666C15D-16GVR which I can't find on the list. The closest thing on the list is the F4-2133C15D-16GVR
So is this the cause of the issues? the motherboard just isn't compatible with this type of ram and the only solution is to get different ram?

Ok this is odd, just checked the g.skill site for compatible motherboards and it says this ram is compatible with the motherboard.
https://www.gskill.com/en/configurator?manu=52&chip=2484&model=2514

Edited by Tonza - 26 Feb 2018 at 9:36am]]> Mon, 26 Feb 2018 08:55:51 +0000 https://forum.asrock.com/forum_posts.asp?TID=7831&PID=46043&title=kernelpower-event-id-41-blue-screen#46043