ASRock Forums : AB350M Pro4 USB LED is still on

ASRock Forums : AB350M Pro4 USB LED is still on https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 13 Jun 2026 18:01:03 +0000 Tue, 27 Feb 2018 17:20:49 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7859 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[AB350M Pro4 USB LED is still on : Dear CoffeeMachine,Greetings,...]]> https://forum.asrock.com/forum_posts.asp?TID=7859&PID=46187&title=ab350m-pro4-usb-led-is-still-on#46187 Author: ASRock_TSD
Subject: 7859
Posted: 27 Feb 2018 at 5:20pm

Dear CoffeeMachine,

Greetings, this is ASRock TSD.

If you'd like to turn off the mouse LED, you have to enable the deep sleep function in order to cut off the USB standby power under S4/S5 state.

About the system shutdown problem, we provide some suggestions for verifying:

1. Please load BIOS default setting via [F9] key and then only enable the Deep Sleep function to verify.

2. Please make sure all of the drivers are installed properly and enter to the Device Manager checking if there is any unknown device.

3. Please follow the steps below to adjust the system shutdown behavior:

Step 1. In Control Panel, please enter the Power Options.

Step 2. Click "Choose what the power buttons do".

Step 3 .UNCHECK "Turn on fast startup (recommended)" box.

Step 4. Click Save Settings.

4. Please only install the bare bone device; CPU, one memory, VGA card and system disk to check if system is able to shutdown properly.

5. If possible, please re-install the OS or change other system disks with clean OS installed to verify.

Thanks!

All the best,

ASRock TSD

]]> Tue, 27 Feb 2018 17:20:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=7859&PID=46187&title=ab350m-pro4-usb-led-is-still-on#46187 <![CDATA[AB350M Pro4 USB LED is still on : Did you try to disable the fast...]]> https://forum.asrock.com/forum_posts.asp?TID=7859&PID=46183&title=ab350m-pro4-usb-led-is-still-on#46183 Author: johntamemail
Subject: 7859
Posted: 27 Feb 2018 at 4:42pm

Did you try to disable the fast startup function in Win 10?

https://www.windowscentral.com/how-disable-windows-10-fast-startup

Edited by johntamemail - 27 Feb 2018 at 4:43pm]]> Tue, 27 Feb 2018 16:42:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=7859&PID=46183&title=ab350m-pro4-usb-led-is-still-on#46183 <![CDATA[AB350M Pro4 USB LED is still on : Hi,I am having issues with the...]]> https://forum.asrock.com/forum_posts.asp?TID=7859&PID=46181&title=ab350m-pro4-usb-led-is-still-on#46181 Author: CoffeeMachine
Subject: 7859
Posted: 27 Feb 2018 at 4:22pm

Hi,

I am having issues with the mouse LED not turning off after shut down the PC.

seems like disabled in windows10 power setting and Deep Sleep enabled in the BIOS.

But it prevent my PC from shutting down correctly (it doesn't completed shut down.)

Is there anyway to turn the mouse LED off with other ways?

Regards,

]]> Tue, 27 Feb 2018 16:22:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=7859&PID=46181&title=ab350m-pro4-usb-led-is-still-on#46181