ASRock Forums : X399 Fatal1ty missing an M.2 standoff https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 05 Mar 2026 19:45:00 +0000 Thu, 18 Apr 2019 11:42:20 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7935 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[X399 Fatal1ty missing an M.2 standoff : I log into this to update that...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=62348&title=x399-fatal1ty-missing-an-m-2-standoff#62348 Author: otakumr
Subject: 7935
Posted: 18 Apr 2019 at 11:42am

I log into this to update that I actually received the I/O shield from the AsRock today, 5 Star to AsRock!!!Even though they never reply my email but they just send it to me when I asked them for help.
P.S. Remember to attach you invoice of purchasing if you also need something in similar cases!!! ]]> Thu, 18 Apr 2019 11:42:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=62348&title=x399-fatal1ty-missing-an-m-2-standoff#62348 <![CDATA[X399 Fatal1ty missing an M.2 standoff : I know you found the standoff...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=62023&title=x399-fatal1ty-missing-an-m-2-standoff#62023 Author: otakumr
Subject: 7935
Posted: 05 Apr 2019 at 2:12am

I know you found the standoff on board but I want to ask did she really comes back to you and ship it?
Because mine board missing the I/O shield and I emailed her but she never comes back to me. Heard AsRock has terrible service in NA]]> Fri, 05 Apr 2019 02:12:24 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=62023&title=x399-fatal1ty-missing-an-m-2-standoff#62023 <![CDATA[X399 Fatal1ty missing an M.2 standoff : Aaaaaannd I&#039;m a retard. It&#039;s...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61547&title=x399-fatal1ty-missing-an-m-2-standoff#61547 Author: Ancien_Regime_Arts
Subject: 7935
Posted: 20 Mar 2019 at 5:11am

Aaaaaannd I'm a retard.

It's already preinstalled but they're stubby and not at all like the ones depicted in the manual so I overlooked them

https://i.imgur.com/49XHQJI.jpg

]]> Wed, 20 Mar 2019 05:11:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61547&title=x399-fatal1ty-missing-an-m-2-standoff#61547 <![CDATA[X399 Fatal1ty missing an M.2 standoff : By the way the Amazon prices in...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61546&title=x399-fatal1ty-missing-an-m-2-standoff#61546 Author: Ancien_Regime_Arts
Subject: 7935
Posted: 20 Mar 2019 at 4:53am

By the way the Amazon prices in Canada for that little piece are just stupid

https://i.imgur.com/bJ7qOAY.jpg]]> Wed, 20 Mar 2019 04:53:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61546&title=x399-fatal1ty-missing-an-m-2-standoff#61546 <![CDATA[X399 Fatal1ty missing an M.2 standoff : I just got off the phone with...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61545&title=x399-fatal1ty-missing-an-m-2-standoff#61545 Author: Ancien_Regime_Arts
Subject: 7935
Posted: 20 Mar 2019 at 4:47am

I just got off the phone with ASRock at

1-909-590-8308

The receptionist instructed me to email her at

101@asrockamerica.com

and to list the missing part (the 3 x M2 SSD standoffs for the ASROCK Fatal1ty Professional Gaming X399 motherboard) and my mailing address to receive the parts.

Hope this helps. Another delay. It's March 19 2019. *sigh*.
I'll come back and tell you how long it takes to get it when it arrives.]]> Wed, 20 Mar 2019 04:47:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61545&title=x399-fatal1ty-missing-an-m-2-standoff#61545 <![CDATA[X399 Fatal1ty missing an M.2 standoff : I&#039;m in Canada and I&#039;ve...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61543&title=x399-fatal1ty-missing-an-m-2-standoff#61543 Author: Ancien_Regime_Arts
Subject: 7935
Posted: 20 Mar 2019 at 3:59am

I'm in Canada and I've got this same problem...thanks for the info..]]> Wed, 20 Mar 2019 03:59:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=61543&title=x399-fatal1ty-missing-an-m-2-standoff#61543 <![CDATA[X399 Fatal1ty missing an M.2 standoff : MisterJ wrote:alexmaz, found...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46753&title=x399-fatal1ty-missing-an-m-2-standoff#46753 Author: alexmaz
Subject: 7935
Posted: 06 Mar 2018 at 5:09am

Originally posted by MisterJ MisterJ wrote:

alexmaz, found this:The correct screw size is 2.0 x 3mm (CM2x3-3.3)  Get at local HW store.  Enjoy, John.

Thanks, I should be ok with the kit a bought then, it has 3mm standoffs and I have the original screw. If not I'll look around in some shop here.

Thanks
]]> Tue, 06 Mar 2018 05:09:06 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46753&title=x399-fatal1ty-missing-an-m-2-standoff#46753 <![CDATA[X399 Fatal1ty missing an M.2 standoff : alexmaz. Good, please see my last...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46752&title=x399-fatal1ty-missing-an-m-2-standoff#46752 Author: MisterJ
Subject: 7935
Posted: 06 Mar 2018 at 4:59am

alexmaz.  Good, please see my last post.  Enjoy, John.]]> Tue, 06 Mar 2018 04:59:04 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46752&title=x399-fatal1ty-missing-an-m-2-standoff#46752 <![CDATA[X399 Fatal1ty missing an M.2 standoff : I also opened a ticket with Asrock...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46751&title=x399-fatal1ty-missing-an-m-2-standoff#46751 Author: alexmaz
Subject: 7935
Posted: 06 Mar 2018 at 4:57am

I also opened a ticket with Asrock but I will get it faster with Amazon.]]> Tue, 06 Mar 2018 04:57:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46751&title=x399-fatal1ty-missing-an-m-2-standoff#46751 <![CDATA[X399 Fatal1ty missing an M.2 standoff : alexmaz, found this:The correct...]]> https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46750&title=x399-fatal1ty-missing-an-m-2-standoff#46750 Author: MisterJ
Subject: 7935
Posted: 06 Mar 2018 at 4:57am

alexmaz, found this:The correct screw size is 2.0 x 3mm (CM2x3-3.3)  Get at local HW store.  Enjoy, John.]]> Tue, 06 Mar 2018 04:57:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=7935&PID=46750&title=x399-fatal1ty-missing-an-m-2-standoff#46750