https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 00:25:12 +0000 Sat, 07 Dec 2024 23:55:23 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=84575 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168917&title=steel-legend-and-nova-x870e-ram-slots-issues#168917 Author: PK813
Subject: 84575
Posted: 07 Dec 2024 at 11:55pm

Hi,

The problem is solved, the issue was not related to the motherboards, actually the motherboards are quite good, both of them.

This thread can close.

Thank you.]]> Sat, 07 Dec 2024 23:55:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168917&title=steel-legend-and-nova-x870e-ram-slots-issues#168917 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168408&title=steel-legend-and-nova-x870e-ram-slots-issues#168408 Author: Xaltar
Subject: 84575
Posted: 06 Dec 2024 at 3:53am

As far as I am aware the only "issue" has been with cooler mounting pressure which
sadly has been a problem on a lot of LGA CPUs since Skylake (for intel) when they
made the substrate (the green PCB) thinner to "improve efficiency" (save cost).
The thin PCB will tend to flex under pressure so if the mounting pressure is uneven
then you end up with corners lifting off their contacts etc.

An easy way to test for this is to lay the PC on it's side and simply rest the
cooler on top of the CPU with some thermal compound. If you are still having issues
then it isn't mounting pressure. Also check the CPU itself, make sure the PCB is
not warped/bent in any way. The slightest warp can cause issues.

Good luck ]]> Fri, 06 Dec 2024 03:53:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168408&title=steel-legend-and-nova-x870e-ram-slots-issues#168408 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168406&title=steel-legend-and-nova-x870e-ram-slots-issues#168406 Author: PK813
Subject: 84575
Posted: 06 Dec 2024 at 3:24am

Thank you for your reply.

I suspected the cpu as well, its the 9800X3D which is in short supply right now.

I checked A1 and B1 and the the ram are visible but are running at 3600hz and not 4800 which is the default not sure if it is because they are not in dual channel. I checked the cpu underneath but I did not see anything unusual.

I am 100% sure that I have issues with A2 and B2 slots, however I saw other posts here with Asrock motherboards having issues with ram slots so I am not sure what is causing the problem.






]]> Fri, 06 Dec 2024 03:24:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168406&title=steel-legend-and-nova-x870e-ram-slots-issues#168406 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168405&title=steel-legend-and-nova-x870e-ram-slots-issues#168405 Author: Xaltar
Subject: 84575
Posted: 06 Dec 2024 at 2:55am

Sorry to say it but the odds of 2 boards having the same exact issue are slim to
none. I am guessing you are using the same CPU to test both by the phrasing of your
post, that would likely be the culprit, that or the RAM is picky for some reason.

Before I cause a panic though, make sure you are identifying the slots correctly.
A2 and B2 should be the second and 4th slots counting from the CPU outward.

Out of curiosity, if you populate slots (A1+A2) or (B1+B2) is all the RAM seen?
Even if it is however, I would recommend RMAing the CPU if you are sure you are
having an issue with slots A2 and B2. ]]> Fri, 06 Dec 2024 02:55:36 +0000 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168405&title=steel-legend-and-nova-x870e-ram-slots-issues#168405 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168403&title=steel-legend-and-nova-x870e-ram-slots-issues#168403 Author: PK813
Subject: 84575
Posted: 06 Dec 2024 at 1:32am

Hi,

I have a weird problem with the above motherboards, A1 and B1 slots work flawlessly, expo included.

However, the recommended by the motherboards slots A2 and B2 do not work, I tried single slot and loosened the cooler mounting pressure but nothing. I get the code EC after code 15. The cpu is the 9800X3D. I also tried 2 different ram kits, Gskill flaire x5 6000hz cl30 and corsair vengeance 6000hz cl30, with the same result.

Any help would be appreciated.

]]> Fri, 06 Dec 2024 01:32:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=84575&PID=168403&title=steel-legend-and-nova-x870e-ram-slots-issues#168403