ASRock Forums : X399 Taichi Missing M2 Spacers and Standoff https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 21 Apr 2026 23:13:34 +0000 Fri, 05 Apr 2019 02:16:54 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=9139 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[X399 Taichi Missing M2 Spacers and Standoff : I want to ask what&#039;s the...]]> https://forum.asrock.com/forum_posts.asp?TID=9139&PID=62024&title=x399-taichi-missing-m2-spacers-and-standoff#62024 Author: otakumr
Subject: 9139
Posted: 05 Apr 2019 at 2:16am

I want to ask what's the end of your situation, did AsRock solved it for you
Because mine board missing I/O and I emailed her but she never comes back to me.
Heard they have terrible customer service in NA.]]> Fri, 05 Apr 2019 02:16:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=9139&PID=62024&title=x399-taichi-missing-m2-spacers-and-standoff#62024 <![CDATA[X399 Taichi Missing M2 Spacers and Standoff : Yeah, you have to contact ASRock...]]> https://forum.asrock.com/forum_posts.asp?TID=9139&PID=59377&title=x399-taichi-missing-m2-spacers-and-standoff#59377 Author: underthedog
Subject: 9139
Posted: 28 Dec 2018 at 9:01am

Yeah, you have to contact ASRock support for the missing parts.
]]> Fri, 28 Dec 2018 09:01:18 +0000 https://forum.asrock.com/forum_posts.asp?TID=9139&PID=59377&title=x399-taichi-missing-m2-spacers-and-standoff#59377 <![CDATA[X399 Taichi Missing M2 Spacers and Standoff : YA, I just checked and the same...]]> https://forum.asrock.com/forum_posts.asp?TID=9139&PID=56293&title=x399-taichi-missing-m2-spacers-and-standoff#56293 Author: kgonepostl
Subject: 9139
Posted: 19 Sep 2018 at 11:34am

YA, I just checked and the same thing with my board. Somebody please respond. I don't have it either. I shouldn't be forced to a spacer and standoff kit. This isn't what I paid for. Can I at least get a reply from the forum? ]]> Wed, 19 Sep 2018 11:34:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=9139&PID=56293&title=x399-taichi-missing-m2-spacers-and-standoff#56293 <![CDATA[X399 Taichi Missing M2 Spacers and Standoff : I purchased a new ASRock x399...]]> https://forum.asrock.com/forum_posts.asp?TID=9139&PID=53546&title=x399-taichi-missing-m2-spacers-and-standoff#53546 Author: underthedog
Subject: 9139
Posted: 14 Jul 2018 at 4:40am

I purchased a new ASRock x399 Taichi Motherboard on December 5th, 2017.  It's a great board, especially when compared to the Fatal1ty board for which I had to exchange it (due to well-known Foxconn cpu socket problems).  However, now after 7 months, I have purchased a third NVMe (M.2) SSD, only to realize that the third slot has no spacers and no standoff for the M.2 drive.

I have filled out some form on ASRock's support site, which sends out an automated response that I should contact the dealer/store where I purchased the product.  Multiple issues with that, aside from the obvious fact that no store has a 8 month return policy; nevertheless, I tried calling them.  They have a m.2 spacer/standoff kit for sale. 

I'm still waiting to hear from anyone at ASRock regarding this matter.  I'm quite puzzled by the lack of response and the apparent lack of quality control of their products.







ss       


Edited by underthedog - 14 Jul 2018 at 4:51am]]> Sat, 14 Jul 2018 04:40:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=9139&PID=53546&title=x399-taichi-missing-m2-spacers-and-standoff#53546