ASRock Forums : Issue when accessing UEFI https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 15:00:28 +0000 Fri, 07 Sep 2018 11:19:50 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=9596 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Issue when accessing UEFI : Dear Gopherskid, Thank...]]> https://forum.asrock.com/forum_posts.asp?TID=9596&PID=55845&title=issue-when-accessing-uefi#55845 Author: ASRock_TSD
Subject: 9596
Posted: 07 Sep 2018 at 11:19am

Dear Gopherskid,

 

Thank you for choosing ASRock.

 

Regarding your case, weprovide some suggestion to try.

1.       Clear CMOS to load BIOS default.

2.       Remove the graphics card and use the onboardgraphics.

3.       Update BIOS to the latest version.

 

If still not work, could youprovide a video for us to clarify?

 

Thank you!

Yours truly,

ASRock TSD

]]> Fri, 07 Sep 2018 11:19:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=9596&PID=55845&title=issue-when-accessing-uefi#55845 <![CDATA[Issue when accessing UEFI : For the past year, when I attempt...]]> https://forum.asrock.com/forum_posts.asp?TID=9596&PID=55638&title=issue-when-accessing-uefi#55638 Author: Gopherskid
Subject: 9596
Posted: 02 Sep 2018 at 11:52pm

For the past year, when I attempt to go into the UEFI, it loads and stays black. Then when I move the mouse around the screen, it reveals the area the mouse passes over, but does not show any UI components forcing me to restart the computer. Then when I attempt to use the Boot to UEFI tool, It will restart the system, but nothing will happen. It sits at a black screen until I restart the system. I have attempted to update the BIOS to correct the problem, but when it boots to the UEFI to update, it does the same thing as when I boot to the UEFI on my own. I have not been able to find anything like this online and I am running out of options. If needed, I can take a video of what it does and post.

Operating System
    Windows 10 Home 64-bit
CPU
    Intel Core i5 7600K @ 3.80GHz    44 °C
    Kaby Lake 14nm Technology
RAM
   Corsair - Vengeance LPX 16GB (2 x 8GB) DDR4 3200    
Motherboard
    ASRock Z270 Killer SLI/ac (CPUSocket)    25 °C
Graphics
    4095MB NVIDIA GeForce GTX 1070 (Gigabyte)    34 °C
Storage
    1863GB TOSHIBA DT01ACA200 (SATA )    30 °C
    1863GB Seagate ST2000DM006-2DM164 (SATA )    30 °C
    223GB TOSHIBA-TL100 (SATA (SSD))    24 °C
Optical Drives
    No optical disk drives detected
Audio
    NVIDIA High Definition Audio


Edited by Gopherskid - 02 Sep 2018 at 11:55pm]]> Sun, 02 Sep 2018 23:52:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=9596&PID=55638&title=issue-when-accessing-uefi#55638