ASRock Forums : Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 04 Apr 2026 09:32:47 +0000 Fri, 02 Jul 2021 20:48:35 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=9631 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : harleypan86 wrote:Used Driver...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=89085&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#89085 Author: marsovac
Subject: 9631
Posted: 02 Jul 2021 at 8:48pm

Originally posted by harleypan86 harleypan86 wrote:


Used Driver Booster to uninstall AMD USB 3.1 eXtensible Host Controller driver, BINGO! System suddenly activated Bluetooth and USB. Keyboard and mouse now works. Reboot the OS and then Bluetooth shows in Device Manager.

Took me 5 hours. shaking my head.


Originally posted by Esther Esther wrote:

Your instructions worked like a charm.
Uninstalled the AMD USB 3.1. Now Bluetooth is working!

Thank you.


This works because uninstalling the USB controller removes power to the Bluetooth adapter. And since windows reinstalls the UBS controller again it start working like you hard reset the Bluetooth.

Uninstalling Bluetooth drivers does not remove power to the Bluetooth since it is given by the USB controller.

Reset the PC does not work as well since it does not remove power to anything in the PC, just restarts the CPU.

A simpler fix was to turn off your computer and unplug it from the power source (since bluetooth has power even in standby).

Basically you simulated a way to remove power to the Bluetooth adapter without turning off the PC.]]> Fri, 02 Jul 2021 20:48:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=89085&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#89085 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : Hi all!having the same issue,...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=75177&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#75177 Author: albertosanchezm
Subject: 9631
Posted: 08 May 2020 at 1:15am

Hi all!

having the same issue, but removing the AMD Extenstible USB 3.1 (Microsoft) does not works (also makes my keyboard stop working). Any other idea?

Thanks in advanced.]]> Fri, 08 May 2020 01:15:30 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=75177&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#75177 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : Your instructions worked like...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=72869&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#72869 Author: Esther
Subject: 9631
Posted: 16 Feb 2020 at 11:46pm

Your instructions worked like a charm.
Uninstalled the AMD USB 3.1. Now Bluetooth is working!

Thank you. ]]> Sun, 16 Feb 2020 23:46:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=72869&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#72869 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : Having the same issue here. Fatal1ty...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=60340&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#60340 Author: harleypan86
Subject: 9631
Posted: 29 Jan 2019 at 11:51am

Having the same issue here. Fatal1ty AB350 Gaming-ITX/ac + Ryzen 7 1700x on Windows 10. Everything working fine for over a year, then suddenly Windows can't find Bluetooth and USB devices. Logitech USB Unifying receiver not working. Bluetooth doesn't show in Device Manager at all (WTH?)
Very very strange. Flushed CMOS. No luck. Uninstalled and installed Intel bluetooth and USB drivers, no luck.

Used Driver Booster to scan for newest drivers for everything and installed. no luck.

Used Driver Booster to uninstall AMD USB 3.1 eXtensible Host Controller driver, BINGO! System suddenly activated Bluetooth and USB. Keyboard and mouse now works. Reboot the OS and then Bluetooth shows in Device Manager.

Took me 5 hours. shaking my head. ]]> Tue, 29 Jan 2019 11:51:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=60340&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#60340 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : you could try updating the drivers...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55854&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55854 Author: datonyb
Subject: 9631
Posted: 07 Sep 2018 at 6:53pm

you could try updating the drivers
the asrock drivers are very outdated
google intel driver assistant

it will scan and download latest driver for you
]]> Fri, 07 Sep 2018 18:53:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55854&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55854 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : The official Bluetooth specifications...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55853&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55853 Author: kerberos_20
Subject: 9631
Posted: 07 Sep 2018 at 6:44pm

Quote The official Bluetooth specifications state seven is the maximum number of Bluetooth devices that can be connected at once. However, three to four devices is a practical limit, depending on the types of devices and profiles are used. Some devices require more Bluetooth data, so they are more demanding than other devices. Data-intensive devices may reduce the total number of devices that can be active at the same time. If a Bluetooth device becomes slow to connect or does not perform reliably, reduce the total number of connected devices.
Quote
Can you use Bluetooth and Wi-Fi radios simultaneously (can they coexist)?

Yes, it is possible to use Bluetooth and Wi-Fi simultaneously on Intel Wireless Adapters even they both operate on the same frequency band (2.4 GHz).

We recommend using 5 GHz for Wi-Fi when possible, even if you are not using Bluetooth. It prevents potential interference between your Bluetooth and Wi-Fi connections, and the 5 GHz band is typically less congested than the 2.4 GHz band for Wi-Fi.

sources apple/intel


anyway, if u really must have both mice and headset working properly (cheapest way possible):

connect your BT mouse with PC, connect your BT headset with mobile phone, connect your phone to your PC with USB cable. now just open google and search for "how to use phone as a speakers" so u can choose from some apps out there

]]> Fri, 07 Sep 2018 18:44:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55853&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55853 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : i doubt clearing cmos will help,...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55851&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55851 Author: kerberos_20
Subject: 9631
Posted: 07 Sep 2018 at 6:25pm

i doubt clearing cmos will help, i use intel BT too (its on that small m.2 wifi card)
1) bluetooth has low bandwidth to begin with
2) its using 2.4GHz which can interfere with wifi if u live in crowded area with bunch of wifi hotspot around which will degrade it by alot
3)if u have enabled 2.4GHz wifi, your antena wont keep up, and having bigger antena wont really help you, because intel didnt design in to be used with high gain antennas (intel manuals)

i have 2.4GHz disabled, BT mouse is working fine, BT speaker are working fine (in pcm stereo/dts/dolby), but i cant use BT microphone (built in on headset), once i use it as default microphone, my mice gets in slowpoke mode

i also did try doing same on my android phone, same result :)
]]> Fri, 07 Sep 2018 18:25:11 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55851&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55851 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : Dear fcM127qP,Greetings, this...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55849&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55849 Author: ASRock_TSD
Subject: 9631
Posted: 07 Sep 2018 at 3:14pm

Dear fcM127qP,

Greetings, this is ASRock TSD.


There are some suggestions for verifying:

1. Please refer to the user manual to clear CMOS. (page 28)
http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming-ITXac.pdf
 
2. Please re-install the Bluetooth driver.
http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/Bluetooth/Intel_Bluetooth(v19.10).zip
 
3. Please install the device to different USB ports to verify.
 
4. If possible, please change another Bluetooth device for verifying.


Thanks!

All the best,
ASRock TSD

]]> Fri, 07 Sep 2018 15:14:47 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55849&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55849 <![CDATA[Fatal1ty AB350 Gaming-ITX/ac Bluetooth no function : Hello, my Bluetooth devices not...]]> https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55847&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55847 Author: fcM127qP
Subject: 9631
Posted: 07 Sep 2018 at 2:11pm

Hello, my Bluetooth devices not working under win10. 
When using BT mouse and BT headsets at the same time, Headphones stop playing after a while. 
Also mouse start disconnect/reconnects loop.
So, what is the problem?

]]> Fri, 07 Sep 2018 14:11:55 +0000 https://forum.asrock.com/forum_posts.asp?TID=9631&PID=55847&title=fatal1ty-ab350-gamingitx-ac-bluetooth-no-function#55847