https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 18 Apr 2026 01:46:42 +0000 Sun, 16 Nov 2025 07:54:02 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 30 https://forum.asrock.com/RSS_topic_feed.asp?FID=17 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=27222&PID=200420&title=my-asrock-rack-altrad8ud-was-doa#200420 Author: Hydraulix989
Subject: My AsRock Rack ALTRAD8UD was DOA :(
Posted: 16 Nov 2025 at 7:54am

I did resolve it. Update the BMC and BIOS to latest, and then wait a REALLY long time for it to boot (~10 minutes to get to POST).]]> Sun, 16 Nov 2025 07:54:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=200420&title=my-asrock-rack-altrad8ud-was-doa#200420 https://forum.asrock.com/forum_posts.asp?TID=105627&PID=190114&title=intermittent-wifi-connectivity-issues#190114 Author: WonderNomad
Subject: intermittent WiFi connectivity issues
Posted: 09 Apr 2025 at 5:32pm

Has anyone experienced intermittent WiFi connectivity issues? I'm using a Dell and the connection drops out every 15-20 minutes. Wondering if it's a general issue or specific to my laptop.

]]> Wed, 09 Apr 2025 17:32:52 +0000 https://forum.asrock.com/forum_posts.asp?TID=105627&PID=190114&title=intermittent-wifi-connectivity-issues#190114 https://forum.asrock.com/forum_posts.asp?TID=25145&PID=166614&title=phantom-gaming-lan-utility-problem#166614 Author: jlk69
Subject: Phantom gaming lan utility, problem
Posted: 24 Nov 2024 at 10:33am

This is Genius, thank you... Worked like a charm.]]> Sun, 24 Nov 2024 10:33:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=25145&PID=166614&title=phantom-gaming-lan-utility-problem#166614 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=116939&title=my-asrock-rack-altrad8ud-was-doa#116939 Author: mestrade
Subject: My AsRock Rack ALTRAD8UD was DOA :(
Posted: 12 Apr 2024 at 10:32pm

Curious too if it was solved, I have exactly the same issue :/
]]> Fri, 12 Apr 2024 22:32:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=116939&title=my-asrock-rack-altrad8ud-was-doa#116939 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=115197&title=my-asrock-rack-altrad8ud-was-doa#115197 Author: anernest
Subject: My AsRock Rack ALTRAD8UD was DOA :(
Posted: 19 Mar 2024 at 10:46am

Curious if you resolved this? I have the same issue on two separate ALTRAD8UD-1L2T boards. So far I've only tried to power it with a psu, but will try with 12V power ]]> Tue, 19 Mar 2024 10:46:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=115197&title=my-asrock-rack-altrad8ud-was-doa#115197 https://forum.asrock.com/forum_posts.asp?TID=29354&PID=111264&title=g10-usb-printer-driver-download#111264 Author: Unitprime
Subject: G10 USB Printer driver download
Posted: 09 Feb 2024 at 4:10am

Hi, I'm looking for anyplace that would have driver downloads for the G10, specifically the USB printer driver. The current ASRock support site is particularly unhelpful in regards to anything involving the G10 router.

I appreciate any help or direction I get.

Thanks,

Eric]]> Fri, 09 Feb 2024 04:10:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=29354&PID=111264&title=g10-usb-printer-driver-download#111264 https://forum.asrock.com/forum_posts.asp?TID=25145&PID=109245&title=phantom-gaming-lan-utility-problem#109245 Author: Xoxoxo-Gaming
Subject: Phantom gaming lan utility, problem
Posted: 18 Jan 2024 at 1:01am

So, I Only saw one post about this on Reddit, and as it turns out this is a popular

problem, I literally noticed right away that the phantom gaming lan utility was

causing frame drops and lag, and I just dont like how it destriibutes bandwitdh if

were bring honest. I dont think it works very well for people who experience low

bandwidth. with all that being said, the program isn't foudn in the start up utility

and its like it doesn't exist across the board.

its actually so simple though.

------------------------------------------------

so If you don't know how (although i hope you do) you want to search for it, so you
can right click and open up the properties.

Then you want to click, open file location

This will take you to the folder containing the .exe or executable file.

DELETE the .exe

That's it.

I truly hope this helps!]]> Thu, 18 Jan 2024 01:01:08 +0000 https://forum.asrock.com/forum_posts.asp?TID=25145&PID=109245&title=phantom-gaming-lan-utility-problem#109245 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=108834&title=my-asrock-rack-altrad8ud-was-doa#108834 Author: Xaltar
Subject: My AsRock Rack ALTRAD8UD was DOA :(
Posted: 01 Jan 2024 at 4:42pm

Check the CPU contacts, both in the socket and on the CPU itself. It sounds like
something is shorting in the socket. It could be a simple case of an improperly
installed CPU. Make sure you have even pressure on all the mounting screws, not too
tight either, they don't like to be torqued down too much as it can cause shorts.]]> Mon, 01 Jan 2024 16:42:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=108834&title=my-asrock-rack-altrad8ud-was-doa#108834 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=108832&title=my-asrock-rack-altrad8ud-was-doa#108832 Author: Hydraulix989
Subject: My AsRock Rack ALTRAD8UD was DOA :(
Posted: 01 Jan 2024 at 8:54am

Hi! My Ampere Altra Q64-22 + AsRock Rack ALTRAD8UD does not POST or power on.

I've stripped the board of everything but two sticks of known-good RAM and the CPU. I've also tried two known-working power supplies. I also tried manually clearing the CMOS. I also measured the CMOS battery, and it's reading 3V DC, as expected.

IPMI via OpenBMC works fine, I get a ping and can open the web UI, but the Power status in the web UI is "unknown" no matter what I do, with the CPU installed in the motherboard. Every sensor and health check in the web UI passes. I just cannot get it to power on no matter what I do (even tried manually bridging the front panel connector power pins), and there's no VGA output no matter what I do.

As an experiment, I even removed the CPU. Interestingly enough, the CPU health check passes with the CPU removed, AND interestingly enough, the Power status now goes to "green".

At this point, it's either the board or the CPU that is DOA. How can I further diagnose this? Is there anything I can do to help repair this at this point???

I really just want a working Ampere build, this is so disappointing to spend $1500 on parts, and it doesn't work. I thank you in advance for and really appreciate any help...]]> Mon, 01 Jan 2024 08:54:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=27222&PID=108832&title=my-asrock-rack-altrad8ud-was-doa#108832 https://forum.asrock.com/forum_posts.asp?TID=26143&PID=106552&title=need-assistance-in-resolving-soundrelated-issues#106552 Author: Xaltar
Subject: Need assistance in resolving sound-related issues!
Posted: 13 Jul 2023 at 4:34am

If you are not using a fresh installation of windows (installed on the new hardware)
you could be experiencing driver conflicts. You could try using something like DDU
(Display Driver Uninstaller) which also has an option to uninstall audio drivers.

Once you have removed the driver you can try installing the latest driver for your
board or simply allow windows to install the default driver and see if that works
better. The only benefit to installing the one from your board's product page is
a few proprietary control panel settings that are not really all that useful anyway.]]> Thu, 13 Jul 2023 04:34:25 +0000 https://forum.asrock.com/forum_posts.asp?TID=26143&PID=106552&title=need-assistance-in-resolving-soundrelated-issues#106552