Fatal1ty 990FX Killer/3.1 + 2400Mhz RAM

cynk42 wrote: Hello, I just finished building up my new PC and I am encountering some issues with the memory profiles My specs: CPU: AMD FX 8350 MB: AsRock Fatal1ty 990FX Killer/3.1 RAM: 2x 8GB ADATA XPG V2 AX3U2400W8G11-DGV 2400Mhz CL11-13-13-35 My issue: If I set the memory profile in BIOS to XMP 1.3 and set the frequency to 2400, The PC starts up, I can access the BIOS with no problems but when I try to boot up Windows 10 it keeps restarting, freezing or giving me BSOD with the error "BAD_SYSTEM_CONFIG_INFO". Even if I try to boot from USB to get to Windows setup it crashes mostly with the same BSOD as before or freezing. Any ideas of what approach may I try? Thanks in advance

You wrote you enabled (set) the XMP profile, but you also set the memory speed to 2400. Didn't the XMP profile do that for you, set the memory speed to 2400?

Is the DRAM voltage set to 1.65V?

Memory at speeds above 2000 must be used in the A2 and B3 slots.

The ADATA datasheet for your memory does not specifically state compatibility with AMD systems, but does say it is designed for 4th generation Intel systems:

http://content.ekatalog.biz/katalog/203A0000010531/2400MHz.pdf

If you check ADATA's website, they list some ASRock 990FX boards as compatible with your memory, but yours was not on that list. 16GB at 2400 speed may be more than the system can handle. 2400 is a memory OC, that is not guaranteed.

Use the link below, and use the Select System/Device tool to find memory ADATA suggests for your system:

http://www.adata.com/en/dram/5/#result

If you set the memory speed below 2400, do you still get the BSOD in Windows?

wardog wrote: Do NOT set the memory speed manually. At this point, shut down, reset the BIOS, boot back into the BIOS, set/choose the XMP Profile, Save and Exit the BIOS.

wardog wrote: OK, good. You ARE making it into Windows. Let's get these set so you can enjoy your computer. 1. Sticks in A2 and B2 2. Boot her up and into the BIOS 2a. BIOS > OC Tweaker > Multiplier/Voltage Change: Manual > CPU NB Voltage: add +0.05v  to existing CPU NB value shown. Note: This is not NB Voltage, but CPU NB Voltage. The "CPU NB Voltage" feeds the IMC, which sometimes with faster sticks you need to compensate the IMC for carrying the additional load. 2b. Set/choose the XMP Profile only, Save and Exit the BIOS. 3. Upon boot let it enter into Windows 4. Post back the results after following steps 1-3 above, please.

PetrolHead wrote: Can you boot to Windows on any memory settings (try stock voltages and 1600 MHz with the appropriate timings if you haven't yet)? Can you run Windows in safe mode? Quick googling implies that "BAD_SYSTEM_CONFIG_INFO" is a registry issue, not a memory issue. Did you have any issues while installing Windows?

cynk43 wrote: With the solution from wardog above I don't get to BSOD any more but I cannot get into windows either

Fresh OS install, unless you can get into the Repair Windows screen.