RGB Utility issues and workaround

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   Seems like every time a new synapse update occurs, my polychrome rgb just sh*t itself, pardon my French:
-It freezes again. Had to turn off to autostart or my windows just completely freezes.
-It loosing control to my RGB 1 lost, and unable to control it (Lian Li case, with RGB stripe on the front, was working fine prior today's synapse update)
-And more importantly it freezes I assume, because it tries to fight for RGB control for my Corsair RGB ram, and it looses. ICUE sais error when I try to check the RGB and all statistical settings for the RGB ram, that usually controls just fine.

And since last two comments I made, none of the admins or asrock technicians did care to comment, even though this is kind of a breaking deal that my windows constantly freezes and after a while I will have to reinstall the damaged windows install for sure.

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H0PE Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Nov 2023 Location: Hungary Status: Offline Points: 145	Post Options Post Reply Quote H0PE Report Post Thanks(0) Quote Reply Topic: RGB Utility issues and workaround Posted: Yesterday at 3:59am
	Seems like every time a new synapse update occurs, my polychrome rgb just sh*t itself, pardon my French: -It freezes again. Had to turn off to autostart or my windows just completely freezes. -It loosing control to my RGB 1 lost, and unable to control it (Lian Li case, with RGB stripe on the front, was working fine prior today's synapse update) -And more importantly it freezes I assume, because it tries to fight for RGB control for my Corsair RGB ram, and it looses. ICUE sais error when I try to check the RGB and all statistical settings for the RGB ram, that usually controls just fine. And since last two comments I made, none of the admins or asrock technicians did care to comment, even though this is kind of a breaking deal that my windows constantly freezes and after a while I will have to reinstall the damaged windows install for sure.
	H0PE

H0PE Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Nov 2023 Location: Hungary Status: Offline Points: 145	Post Options Post Reply Quote H0PE Report Post Thanks(0) Quote Reply Posted: 21 Nov 2023 at 4:19pm
	Aaaand I just receive synapse 3 update and argb crashing on startup of the pc. This is a joke really. Restart, and have to click uninstall argb faster than it loads in in order not to freeze my pc right now. Just great experience starting with asrock motherboard after like 20 years :(
	H0PE

H0PE Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Nov 2023 Location: Hungary Status: Offline Points: 145	Post Options Post Reply Quote H0PE Report Post Thanks(0) Quote Reply Posted: 21 Nov 2023 at 3:20am
	ahh yes, event viewer error: Faulting application name: AsrPolychromeRGB.exe, version: 2.0.157.0, time stamp: 0x00000000 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000101 Faulting process id: 0x0x186C Faulting application start time: 0x0x1DA1BE5233036A6 Faulting application path: C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\AsrPolychromeRGB.exe Faulting module path: unknown Report Id: 4f7083c5-e256-496a-85b1-d6b803ece648 Faulting package full name: Faulting package-relative application ID:
	H0PE

H0PE Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Nov 2023 Location: Hungary Status: Offline Points: 145	Post Options Post Reply Quote H0PE Report Post Thanks(0) Quote Reply Posted: 21 Nov 2023 at 3:17am
	latest update for synapse broke poly rgb for me :( Was working fine, and synching with razer synapse. But not anymore. I had a full update for some reason on the razer synapse modules. Then after now poly won't stay open on startup and even if I start manually it doesn't stick anymore. Ohh btw it was working for me even with the error message saying synapse isn't running, but it was in fact working fine and changing colors and whatnot how I programmed via razer synapse.
	H0PE

OWWO Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Oct 2023 Status: Offline Points: 35	Post Options Post Reply Quote OWWO Report Post Thanks(0) Quote Reply Posted: 16 Nov 2023 at 1:20am
	I found a solution 1. Take your Asrock MOBO out from the case 2. tak e a hammer 3. hit it many times 4. forget ASROCK, buy more reliable products from ASUS, Gigabyte etc.

Akasha Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Aug 2023 Location: Brazil Status: Offline Points: 15	Post Options Post Reply Quote Akasha Report Post Thanks(0) Quote Reply Posted: 07 Aug 2023 at 1:36am
	!SOLUTION! !SOLUTION! !SOLUTION! When downloading ASRock Polychrome RGB app on asrock.com website, change the field to where you choose OS version (ex: Windows 10, Windows 11) to "BETA AREA". Then will show up other version of this app (as beta), today shows "ASRock Polychrome RGB ver:2.0.136" as beta. The current version is ASRock Polychrome RGB ver:2.0.109. After uninstalling the previous version, restart PC, and installing this Beta one, works just fine, except that I cant select individually the own components of my Steel Legend b450m. But this was already buggy before any way. I am suspecting that this problemas is not a "version problem", but a problem in how the "WriteFW.bat & wICPFLASHADSBv2.exe" works on "RESET" the pre-installed firmware. I'm guessing that the action of RESET the firmware is not really doing that WHEN it founds the same version installed in BIOS, and it gives you a lot of other errors because it didn't fix itself. So, uninstall and reinstall that same version didn't really change nor update the installed firmware in bios. This clue came to me when another guy here say that he installs a previous version and it fix it, just like me with a different version, a beta version. If this problem happens again, I will do that, install a different version and try it, if this fix the problem, that means that the developer's team of ASRock should be drinking more coffee at work... that's a newbie's mistake. I hope that fix the problem to you guys. Any doubt, you can find me online on twitch.tv/tioakasha (probably I will be talking in portuguese, but just chat in english that I talk to you in english too lol!) Bye!
	Web Developer & Designer \| Freelancer as Design Ninja \| Streamer at twitch.tv/tioakasha \| Bnei Noach

CerysLucero Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 May 2023 Status: Offline Points: 30	Post Options Post Reply Quote CerysLucero Report Post Thanks(0) Quote Reply Posted: 17 May 2023 at 10:08pm
	Thanks for sharing.

yashed Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Dec 2022 Location: USA Status: Offline Points: 15	Post Options Post Reply Quote yashed Report Post Thanks(0) Quote Reply Posted: 26 Dec 2022 at 1:02pm
	my thing doesnt work when i flash it instead it says this Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode fail.

Mythx Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 May 2022 Status: Offline Points: 15	Post Options Post Reply Quote Mythx Report Post Thanks(0) Quote Reply Posted: 22 May 2022 at 8:32pm
	Hi. Having issues ram rgb on z690 extreme /w xpg d60g spectrix ram. only 1 ram lights up. a2 lights up but b2 stays off. Changing style doesn't fix. Ram on startup both ram work in rainbow defaulted because there's no ram settings in bios polychrome.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 21158	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 14 Apr 2022 at 4:40pm
	Guys, you will need to contact ASRock Tech Support: http://event.asrock.tsd.com/ They should be able to help you out. This is an issue with the Polychrome software so there isn't much we can do to help on the forums, unless someone has figured out a way around it. In which case please feel free to share.