Z390 Taichi x2 with audio issues...

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I have the z390 Taichi and also the i9-9900k. 

I also have this same problem - whiny static noise which increases when the computer is under load. I mostly don't notice it when I am just browsing but it cranks up when I launch a game. When I use software such as Voicemeeter Banana, I can hear constant fuzz/whine coming from my microphone.

Will try remove all the LEDs and see if that helps but kind of discouraging to see many other with same issue. FWIW I don't have any sound/mic interference when I plug my mic into my monitor and play back sound from monitor so it seems to be coming from the PC hardware. The green port on the back of the PC is noticably worse than the front at lower loads.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
bttzvnt Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Apr 2019 Location: Ireland Status: Offline Points: 4	Post Options Post Reply Quote bttzvnt Report Post Thanks(0) Quote Reply Topic: Z390 Taichi x2 with audio issues... Posted: 06 Apr 2019 at 11:21pm
	I have the z390 Taichi and also the i9-9900k. I also have this same problem - whiny static noise which increases when the computer is under load. I mostly don't notice it when I am just browsing but it cranks up when I launch a game. When I use software such as Voicemeeter Banana, I can hear constant fuzz/whine coming from my microphone. Will try remove all the LEDs and see if that helps but kind of discouraging to see many other with same issue. FWIW I don't have any sound/mic interference when I plug my mic into my monitor and play back sound from monitor so it seems to be coming from the PC hardware. The green port on the back of the PC is noticably worse than the front at lower loads.

railven Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Dec 2018 Status: Offline Points: 7	Post Options Post Reply Quote railven Report Post Thanks(0) Quote Reply Posted: 12 Feb 2019 at 5:46am
	I haven't bothered to check if ASRock themselves pushed out a fix. As it is, I ended up going with an MSI board and I have had ZERO issues. The audio chipset is even the same. I got my 9900K going @ 5.1 Ghz and not a single noise comes from my speakers connected to the rear audio port. ASRock either needs to do a hardware revision on the board or a BIOS fix. This is not an issue I would accept from a +$230 board.

budouf Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Feb 2019 Status: Offline Points: 2	Post Options Post Reply Quote budouf Report Post Thanks(0) Quote Reply Posted: 11 Feb 2019 at 5:47am
	About that noise, I have it too on my headset when volume control is set to max on it (not windows sound level). I set it to 90% directly on the headphone and no more noise. My only issue atm it's when I have my speaker connected to the back input, I get some weird sound "effect" with my headset connected to the front input. But if i disconnect my speaker, headset sound is OK.

danzel4711 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jan 2019 Status: Offline Points: 8	Post Options Post Reply Quote danzel4711 Report Post Thanks(1) Quote Reply Posted: 10 Feb 2019 at 7:27pm
	Sadly, problem is not about bad drivers. Because you can hear the noise before you log to windows. Thanks anyway for finding decent drivers.

budouf Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Feb 2019 Status: Offline Points: 2	Post Options Post Reply Quote budouf Report Post Thanks(0) Quote Reply Posted: 09 Feb 2019 at 11:14am
	I fixed a lot of audio issue by downloading the latest realtek driver on: [URL= ]https://github.com/alanfox2000/realtek-hda-release/releases/[/URL] 8627_FF0C_FF00_FF01_FF03_FF04_FF06_FF10_PG470_Win10_RS2_RS3_RS4_RS5_Win7_WHQL.rar Then the folder 8627_FF10_PG470 I hope it will help some of you

danzel4711 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jan 2019 Status: Offline Points: 8	Post Options Post Reply Quote danzel4711 Report Post Thanks(0) Quote Reply Posted: 16 Jan 2019 at 11:50pm
	I turned off Dr.Debug and LED on motherboard but didnt help.

danzel4711 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Jan 2019 Status: Offline Points: 8	Post Options Post Reply Quote danzel4711 Report Post Thanks(0) Quote Reply Posted: 13 Jan 2019 at 6:12am
	Same problem here http://forum.asrock.com/forum_posts.asp?TID=10615&title=z390-taichi-soundtrack-problem Is there someone without this issuse? Im thinking about RMA but not sure if next motherboard will be good

railven Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Dec 2018 Status: Offline Points: 7	Post Options Post Reply Quote railven Report Post Thanks(0) Quote Reply Posted: 09 Jan 2019 at 3:30am
	Yeah, I don't know what else to say. I went through hours of trouble shooting and in the end 3 different Z390 Taichi boards, and they all had the same issue. Perhaps a BIOS between 1.2 and 1.8 may resolve, this or if there is a newer BIOS out now beside 1.8, but I only tried the initial BIOS and the newest on their website at the time of my trouble shooting. End of the day, new board (MSI Z390 ACE), and I haven't had a single issue. Hopefully ASRock does acknowledge there is an issue and can resolve it, but until then you can use an external sound device to resolve it. Both my ST100 USB soundcard and my Sound Blaster Z PCIE soundcard had no issues. If you're stuck with this board (ie have no means to return it) and I'd look into a dedicated sound card. Good luck.

Jmar Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Jan 2019 Status: Offline Points: 4	Post Options Post Reply Quote Jmar Report Post Thanks(0) Quote Reply Posted: 07 Jan 2019 at 5:55am
	I posted my own comment on this issue below, but want to reply to yours as well. I noticed this noise prior to updating bios to the latest - thinking that maybe a newer bios would solve the problem.

Jmar Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Jan 2019 Status: Offline Points: 4	Post Options Post Reply Quote Jmar Report Post Thanks(0) Quote Reply Posted: 07 Jan 2019 at 5:53am
	railven, thanks for such a detailed post. I too am experiencing the same problem when plugging my Logitech Z320 speakers into the rear green (and blue) port. I typically plug my headphones into the Speakers and, if I turn the Speaker volume up higher than about 1/2, I can hear a static type noise in my headphones. Oddly enough, if i keep the volume about mid-level, on my Speakers, and then adjust the volume with Windows 10, to max, I don't hear the static. And I noticed, per your comments, that if I have a Chrome "window" or Explorer "window" open and move it rapidly around the desktop, the amount of static/noise varies with the movement. What's more weird is that if I plug my headphones directly into the rear green port, I can hear the static/noise constantly - regardless of the Windows volume level. I have the Z390 Taichi, i7 8700k, 16gb of G Skill Trident Z DDR4-3200 RAM w/RGB lighting (listed as compatible on Asrock's website). The only other LED component I have is a, non-flashing, light on my Enermax CPU watercooler. I haven't tried disabling all LED in bios yet. I'm an architect and a general contractor, so I realize that things ain't perfect. Asrock would go a long ways to gaining customer respect if they would acknowledge this problem exists.....