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cannot connect to the Internet |
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Checknix 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 17 |
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 Topic: cannot connect to the InternetPosted: 09 Apr 2019 at 10:51am |
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Today I connect Ethernet cable to my AB350M-HDV but there is no Internet and no show in Win10.
I change another cable, restart system and also reset router but still fail. Seem like the LAN disappears from my computer forever. Maybe I got a fault motherboard? |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Posted: 09 Apr 2019 at 2:56pm |
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Dear Checknix,
Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please enter BIOS setup and then load BIOS default setting via [F9] key. 2. Please install Realtek LAN driver from the link below to verify: http://asrock.pc.cdn.bitgravity.com/Drivers/All/LAN/Realtek_LAN(v10023).zip 3. Under OS>Control Panel>Network and Internet>Network and sharing Center>Network Connection, please check if Ethernet is detected. If yes, please right click to Enable or Disable and then Enable it again. Thanks! All the best, ASRock TSD |
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