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Keyboard and Mouse don't work in UEFI

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mbarnickle View Drop Down

Joined: 03 Nov 2021
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Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote mbarnickle Quote  Post ReplyReply Direct Link To This Post Posted: 03 Nov 2021 at 6:00am
Um, not to call you out but you cannot flash their BIOS without access to... the existing BIOS. So if your keyboard and mouse didn't work, what process did you follow to update it? Just asking because Asrock support pretty much gave up on this issue with me.

I have a ASRock Z390M-ITX/ac MB and it's incompatible with powered USB hubs!

With Asrock you have to find every flaw yourself. Then there is little or no hope of getting a fix. I was a supporter, but they'll never have my business again.

But seriously, I'm super curious how you updated the BIOS when your keyboard and mouse didn't work in UEFI. Since Asrock refuses to support me unless I'm on the latest... which I cannot physically install... I'd get a chance to watch them fumble around like lost squirrels some more at least. : )
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