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Upgrade to Ryzen 3600 on Fatal1ty AB350 gone wrong

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kkandy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kkandy Quote  Post ReplyReply Direct Link To This Post Posted: 05 Aug 2019 at 11:28pm
Asrock sucks. I have waited for a long period of time for a new bios bases on the AGESA Combo-AM4 1.0.0.3. I had even sent a support request form to Asrock. But it did not give any response. I am planning to buy another mobo from MSI and will NEVER buy anything from Asrock again. F this Fking company that is ignoring its royal customers.
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Johnnyfive View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Johnnyfive Quote  Post ReplyReply Direct Link To This Post Posted: 05 Aug 2019 at 5:38am
Frankly I'm tired of the lack of official communication from Asrock. I have the Fatality b450 mitx board/3600 and with the previous 3.30 bios I could get into windows 1 out of 20 times. After updating to 3.40 I can make it to the bios at the same rate but the system does a hard reboot when i make a selection. I've had this system for almost a month and it's useless. I regret buying this motherboard and especially regret giving asrock the benefit of the doubt that these issues would be resolved. I initiated a return through Newegg today but I'm sure they'll find a way to screw me as well.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote blaze2k Quote  Post ReplyReply Direct Link To This Post Posted: 05 Aug 2019 at 12:57am
Same trash with my fatality X370 ITX and 3600X. Cold boot issues even with the ram at 2133. Asrock do somethibg about it fast!!!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Wick0 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Aug 2019 at 8:27pm
Originally posted by Wick0 Wick0 wrote:

i Have tihis ram HyperX 16 GB KIT DDR4 2933 MHz CL17 Fury Black Series AMD Optimized they run default at 1,2V 2933 Mhz

- when the pc post and boot works well, but ryzen master not work, cpu is unsupported, then I give the system restart and go black screeen. Than the procedure power on power off, PSU OFF and tadaa it works. When shut down the pc , and turn it ON will not post.

My VGA is GTX1070Ti EVGA FTW2 and my disks 2,5 SATA Crucial MX500 500GB and MX300 1050GB and Corsair H60 2018 hydro cooling,

I thnik to sold AB350 itx ac for 80 euro and go to buy a ASUS ROG STRIX X470-I GAMING for 200 euro.

it was never problem with asrock when using intel CPU, my first AB350 itx AC Fatality has one faulty RAM slot. RMA after 30day they got my new mobo and I wass happy. But now im really unhappy and angry



I sold AB350 itx ac and buy ASUS ROG STRIX X470-I GAMING and the asus works fantastic with ryzen 3600X and i can run 4,4Ghz on all cores :-) what a beast
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jul 2019 at 2:33pm
Ryzen 3000 series thread here:

http://forum.asrock.com/forum_posts.asp?TID=11976&PN=7&title=ryzen-3000-series-support

There is already a lot of good info there. These issues are far reaching (all manufacturers) so I made a sticky to keep things all in one place.
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cerror View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cerror Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jul 2019 at 1:42pm
Same bootloop issues with the B450 Fatal1ty gaming itx/ac and a 3700X.
Please fix this asrock.

I saw somewhere that somebody with those issues on a msi board disconnected the reset switch from the motherboard got it stop looping.

Might try that after work.
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Bol View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bol Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jul 2019 at 3:22am
Exactly the same issues here with B450 gaming itx and r5 3600. Updated bios to 3.3 and m2 sata drive not showing. Updated to 3.4 and bootloop with no display at all. Finally posts anr d revert to 3.4 just so I can view the boot screen. Mobo boots into Windows fine with 2200g fitted. 3600 is currently a £180 paperweight.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Johnnyfive Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2019 at 5:52am
I have the same config(b450 itx/3600) and similar issues with the new bios. With 3.30 was was able to boot from an ssd with a functioning windows 10 install 1 out of 20 tries. Now the computer does a hard reboot when I try to boot from that ssd. Very frustrating. Computer functioned perfectly once loaded into windows with the old bios.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote morricone Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 2019 at 4:30am
>How long does the bootloop gone on for. I heard it often takes a long time for the first time post. Also try clearing cmos. Properly. So also remove the entire system of power before placing the jumper

Did proper CMOS reset (remove from power, wait 30s, let jump on there for 10s).

It's now rebooting for the 20th time in a row. Taking about 1 min between powercycles.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote P-Nut Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 2019 at 4:15am
How long does the bootloop gone on for. I heard it often takes a long time for the first time post. Also try clearing cmos. Properly. So also remove the entire system of power before placing the jumper
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