X570 Taichi: Thunderb 3 OK, but USB-C causes BSoD

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   Inserting a dock adds another transmission/retransmission layer into the chain. If a Thunderbolt cable directly from the motherboard to the monitor does not work, then inserting a dock into the chain is not likely to solve the problem.

One can buy and use a Thunderbolt 3 dock without any problem, of course, but using the dock specifically as a solution for the Thunderbolt Display problem is most likely not warranted.

I think I downloaded a newer Thunderbolt driver from here -- version 17.4.78.500:
https://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=3774&lang=en

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Casey_SJ Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Sep 2019 Status: Offline Points: 6	Post Options Post Reply Quote Casey_SJ Report Post Thanks(0) Quote Reply Posted: 28 Sep 2019 at 5:48am
	Inserting a dock adds another transmission/retransmission layer into the chain. If a Thunderbolt cable directly from the motherboard to the monitor does not work, then inserting a dock into the chain is not likely to solve the problem. One can buy and use a Thunderbolt 3 dock without any problem, of course, but using the dock specifically as a solution for the Thunderbolt Display problem is most likely not warranted. I think I downloaded a newer Thunderbolt driver from here -- version 17.4.78.500: https://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=3774&lang=en

skavan Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Oct 2018 Location: CT Status: Offline Points: 15	Post Options Post Reply Quote skavan Report Post Thanks(0) Quote Reply Posted: 28 Sep 2019 at 4:01am
	Thanks so much. - Am using Active TB3 cables everywhere - When you say "Have you installed the latest TB3 drivers for windows"...well I have installed asrock's latest TB Stuff (17.4.77.400). Is that what you meant? Also did a device manager search for updates -- it came up empty. - Finally, when you say don't insert a dock into this chain -- why not?

Casey_SJ Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Sep 2019 Status: Offline Points: 6	Post Options Post Reply Quote Casey_SJ Report Post Thanks(0) Quote Reply Posted: 28 Sep 2019 at 2:09am
	By the way, I think that the latest firmware (1.70) for the X570 Creator is still a bit buggy and/or unfinished. Will keep a lookout for updates.

Casey_SJ Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Sep 2019 Status: Offline Points: 6	Post Options Post Reply Quote Casey_SJ Report Post Thanks(0) Quote Reply Posted: 28 Sep 2019 at 2:05am
	I'm using an OWC 14-Port Thunderbolt 3 Dock and a PowerColor Gaming Station eGPU with several USB ports in the eGPU chassis. However, I do not currently have a Thunderbolt monitor, but expect to get one soon. Under Windows 10 I had no problem connecting the Dock and the eGPU, except that the GPU inside the external chassis did not work -- I expected this based on something I read about lack of eGPU support. I have the PowerColor Red Devil AMD RX 580, which supports DP 1.4, but at this time I'm using a simple 1080p monitor. Once I move this new build into the home office, I'll connect it to a 4K DisplayPort monitor until I finally decide to get a 5K Thunderbolt Display. In order to drive a Thunderbolt monitor, what you are doing right now is correct, namely: RX 2080Ti --> X570 DP-In Port --> 5K Monitor (do not insert dock into this chain) Of course, a USB-C cable won't work. It must be a Thunderbolt 3 cable with the lightning symbol on the ends. You may also need to set "Security" to "No Security" in the Advanced --> AMD PBS section of BIOS Setup. Have you installed the latest Thunderbolt drivers for Windows?

skavan Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Oct 2018 Location: CT Status: Offline Points: 15	Post Options Post Reply Quote skavan Report Post Thanks(0) Quote Reply Posted: 28 Sep 2019 at 1:15am
	Hi, A fellow x570 creator owner! You may be a godsend. Would you mind outlining you GFX card to Mobo to TB Out connections and also what brand/model of dock you are using...and finally do you go: x570 TB ---> Dock ---> Monitor (4k or 5k?) or are you using TB for peripherals, hence the dock? I am trying to go: RTX 2080Ti DP 1.4 ---> x570 DP In --> TB ---> 5K Monitor. I will go buy one of your docks --- and stick that in the middle maybe. RTX 2080Ti DP 1.4 ---> x570 DP In --> TB ---> TB Dock --> 5K Monitor. s.

Casey_SJ Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Sep 2019 Status: Offline Points: 6	Post Options Post Reply Quote Casey_SJ Report Post Thanks(0) Quote Reply Posted: 28 Sep 2019 at 12:42am
	I have the same X570 Creator with Windows 10 installed and Thunderbolt is working properly. My Thunderbolt 3 dock connects and all USB/Ethernet ports are functional. Have you made the following changes in BIOS: Advanced --> AMD PBS --> scroll all the way down. You will see: 1. Thunderbolt. Set this to Enable (which is the default anyway). 2. Security. Set this to "No Security". Save and exit. See if this helps. I have read that eGPUs are not supported, but external Thunderbolt 3 monitors should work,, including their on-board USB, camera, and sound devices.

skavan Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Oct 2018 Location: CT Status: Offline Points: 15	Post Options Post Reply Quote skavan Report Post Thanks(0) Quote Reply Posted: 27 Sep 2019 at 11:01pm
	Hi all, Just found this thread -- after punching out a question on TB3 here: http://forum.asrock.com/forum_posts.asp?TID=11976&PID=68346&title=ryzen-3000-series-support#68346 My x570 Creator Mobo has TB3 built in -- but teething problems (4K only, USB Hub issues). Perhaps someone on this thread has a clue? s.

Decca Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Sep 2019 Status: Offline Points: 2	Post Options Post Reply Quote Decca Report Post Thanks(0) Quote Reply Posted: 12 Sep 2019 at 4:31am
	No worries - found it eventually, buried in menu options that I don't understand!

Decca Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Sep 2019 Status: Offline Points: 2	Post Options Post Reply Quote Decca Report Post Thanks(0) Quote Reply Posted: 12 Sep 2019 at 3:44am
	Just fitted the ASRock AIC v2 card into my X570 Taichi, but cannot see anywhere in the BIOS v2.0 for the setting to enable thunderbolt. Can anyone help please?

FLPPasRock Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 May 2017 Status: Offline Points: 12	Post Options Post Reply Quote FLPPasRock Report Post Thanks(0) Quote Reply Posted: 15 Aug 2019 at 12:45am
	PS: The drivers I used are aavailable on the GC-Titan Ridge's support/download page, however it requires Windows 10 1903 to use that version. I also tried an older driver version but the BSoD issue remained unchanged.