Z170 OC Forumla Post Errors

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 lowellSTL wrote:

Parsec writes:

The second is to request a BIOS chip from ASRock for your board with the appropriate UEFI/BIOS version on it. They will send it to you free. The BIOS chips are in sockets, and can be replaced carefully by anyone that can build a PC. You can contact ASRock in the link below, explaining your situation, to get a new BIOS chip:

http://www.asrock.com/support/index.asp?cat=RMA 

I have a little experience with Kaby Lake and Intel 100 (see post below).    I am about to reply to my earlier post thanking ASRock support.  I do not think the BIOS chips are free.  I paid $15 as stated on the ASRock web page.  I had a bit of difficulty getting the updated BIOS by just sending e-mails to ASRock support.  I think there was a bit of miscommunication between ASRock and myself.

What I finally did (after calling the ASRock phone number) was to send a check for $15 (ASRock only accepts checks or money orders) to the ASRock America address in Chino, CA,  Attn: Deisy.  In my letter I specified my motherboard (i.e., Z170 OC Formula) and that I needed the latest BIOS update for Kaby Lake.  It took about a week total - very quick!  

So if you need a new BIOS chip, don't bother with e-mail, just send a check to ASRock and wait a week.  Good luck!

I read your thread, and I'm glad you received your new BIOS chip. Are you sure the ASRock contact person's name is Deisy, and not Daisy?

I've never had to order a BIOS chip from ASRock, so can only relate what I've been told, but I've had users that needed new BIOS chips in this particular situation tell us they got them for free.