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(Solved)ASRock X299 Taichi Bluetooth

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icd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote icd Quote  Post ReplyReply Direct Link To This Post Topic: (Solved)ASRock X299 Taichi Bluetooth
    Posted: 06 Apr 2020 at 6:33am
Hi,

Having some trouble with the bluetooth driver. I installed the driver via download page on the asrock website and had no luck turning on bluetooth. Icon doesn't show up in the bottom right corner of the screen and I cant find bluetooth in device manager, even after showing hidden devices. Also downloaded it from asrock app shop after uninstalling original download and no luck.

Any smart people able to give some advice?

specs:
asrock x299 taichi
intel 7820x 8 core
nvidia rtx 2070 super
2 tb platter, 32 gigs of optane memory
250 gb m.2 samsung evo 970

Thanks!


Edited by ASRock_TSD - 08 Apr 2020 at 11:23am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Apr 2020 at 10:48am
Dear Icd,

Thanks for posting your query.

Regarding your question about Bluetooth, does it WiFi work?
If both WiFi/Bluetooth cannot work, it can be that WiFi module is not detected properly.

Kindly try to remove WiFi bundle with the screws and check is cables and WiFi module is connected properly.

WiFi bundle can be found on page.15 from the link below:
https://download.asrock.com/Manual/X299%20Taichi.pdf

With thanks,
ASRock TSD
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icd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote icd Quote  Post ReplyReply Direct Link To This Post Posted: 08 Apr 2020 at 7:30am
Hi,

WiFi works and the antennas are installed.
Very odd, but I found a very old bluetooth USB adapter that I plugged in and now it works with and without the adapter. Thanks for the response!
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Renato View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Renato Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2020 at 6:37pm
After trying everything including contact the useless ASROCK support I uninstalled Intel Wireless in devices manager (Intel dual Band Wireless ac 3168) and its driver. And restarted. Bluetooth is back.
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