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AR Fatal1ty 970 Performance- RAM compatibility

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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2016 at 4:54am
Originally posted by dinin70 dinin70 wrote:

Hi Parsec,
 
Your point makes completely sense, but what does make no sense to me is that AsRock for example releases a Motherboard that is only compatible with obsolete RAM. That really makes no sense at all to me...


You've gone the wrong way again in believing that point.

Since ASRock does not have every available stick of memory ever produced they in no way can be expected to list much for compatibility other than what they have in-house at the time the motherboard was initially released. And then only list the sticks they have on hand at that particular time, that work.

That does not include the BIOS updates ASRock releases at later dates that are strictly for memory compatibility purposes.

I believe here in your instance unfortunately, for whatever reason, ASRock didn't include compatibility for the sticks you have now into a BIOS release. Too, keep in mind the sticks you are using are "recycled' from an older build. That means the sticks were produced some time well before your 970 performance came to market.

I haven't a clue how much of this particular memory was sold yet I venture not too many as otherwise ASRock would have been aware of it and had the "specs' rolled into the initial first BIOS release.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2016 at 4:36am

Originally posted by dinin70 dinin70 wrote:

RAM: Corsair CMX8GX3M2A1600C9 - 2x4Gb 1600 Ram C9 - set @ 1333mhz in BIOS - 2.5/3 years old



For starters, Corsair doesn't list that specific memory for your motherboard. That may or may not mean it is compatible. Probally not is my guess. As I said, manufacturers have a vested interest in stating compatibility. It's their product and w/o they wouldn't be turning a profit. Not good for them.

Secondly, with you providing your list and stating that it runs at 1333 but not 1600 only bolsters my initial thoughts that this is BIOS/memory related. The BIOS has to "know' what the sticks configuration is before it will "cooperate' with memory

We can try w/o requesting a New BIOS from ASRock though. If you'd like, can you put some CPU-z screenshots of the Memory and SPD tabs for BOTH sticks please.


Edited by wardog - 06 Jan 2016 at 4:55am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dinin70 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2016 at 2:41am
Hi Xaltar,
 
If it's that then I should be saved, Kingston specifically pointed the Asrock Fatal1ty 970 performance as being compatible.
 
However, I have few hopes about that... But who knows! ??
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2016 at 12:40am
The compatibility list is determined by the memory ASRock tested with the board and in many cases where there is a new revision of an older board, like the Fatal1ty 970 Performance/3.1 the list is simply inherited from the base model. As Parsec said, a large part of RAM compatibility stems from the CPU as that is where the memory controller resides and in the case of AMD CPUs it stands to reason that many of the RAM modules originally supported are obsolete due to to the age of the AM3+ platform. The manufacturer does not define what RAM is supported, these parameters are set by the chipset and CPU manufacturer, in this case AMD. When working with a now almost obsolete platform it stands to reason compatibility will be spotty. Now the manufacturer can and does shoe horn compatibility via BIOS updates to increase the number of RAM specifications supported either by using tricks or simply allowing the RAM to be recognized and utilized correctly if it adheres to a supported specification. Beyond a certain point however it falls to the RAM manufacturer to ensure their products retain compatibility with older boards. This is the case now with all AMD platforms regardless of when a particular model was released.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote dinin70 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2016 at 12:17am
Hi Parsec,
 
Your point makes completely sense, but what does make no sense to me is that AsRock for example releases a Motherboard that is only compatible with obsolete RAM. That really makes no sense at all to me...
 
I mean, it makes as much sense as building a new car that only allows for obsolete clutch you can't find in the market...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2016 at 11:55pm
If the memory in the compatibility list is, as you said:

"The 970 Fatal1ty 3.0 is a recent MotherBoard, less than 2 years old... And compatible RAM are all more than 5-6 years old... WTH??"

Wouldn't that be the case because the AM3+ processors that are compatible with boards like yours are also of the same approximate vintage too? Or even older.

Yes the 970 Performance/3.1 board is a newer board, but the chipset it uses is not less than two years old, it is contemporary with the AM3+ processors that are compatible with it. The 970 chipset was released in 2011.

Still, I understand your frustration with the limited selection of the memory compatibility list. But understand that the memory must also be compatible with Phenom II, Athlon II, and Sempron processors, as the board is too. That may well limit the choices when overall compatibility is required.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote dinin70 Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2016 at 11:46pm
Hi Xaltar,
 
 
This is exactly the reason why I think there is a problem on the Motherboard... Why:
 
- had issues when installing the Ethernet Drivers
- had issues when installing / updating the Graphic Card Drivers
- had tcpip.sys related BSOD.
 
It cannot be the cable, the Ethernet adapter on the Computer or the router. Why?
 
- Most of the time my computer is on WiFi
- Cable is present only when I need to update the Asus WiFi Card drivers
 
At this point we could think in fact the problem comes from the cable between the Wall and the Router. It would make sense since I have BSOD while cabled and equally while on Wifi. But the issue cannot come from the router. Why?
 
- Because I experienced same BSODs, while on cable or on WiFi, while I was at a Friends place, troubleshooting my computer.
 
 
That's why I believe it is a Motherboard issue or something related to it:
--> CPU malfunctioning?
--> RAM incompatibility?
--> or maybe even PSU even though I don't see why while I was on Intel chipset I had no issues. It would really be unluck that issues appear on the PSU exactly when I switch chipset! To recall, it is a 750W and I'm not overclocking anything so it should be way enough for my computer. Furthermore, BSOD appeared equally when computer was idle.
 
However, PSU instability could make sense. Maybe there were problems on the PSU that burned my previous MoBo and CPU (5years old) and is now creating instability on my current Motherboard. Possible?


Edited by dinin70 - 06 Jan 2016 at 12:12am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2016 at 11:28pm
tcpip.sys is a network related file and you had issues with installing the network driver when you performed a fresh install. Bad network drivers can cause BSODs along the lines you mentioned and so can an intermittent cable fault. If there is an intermittent short in your LAN cable it can cause data corruption over the LAN and that can cause issues in the OS when certain things are happening, like streaming a youtube video for example.

Try replacing the LAN cables on your system, both to your router and from your ISP if possible. It may not be the root of your problem but given the evidence it is a good place to start.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dinin70 Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2016 at 10:32pm

Hi Wardog,

 

Thank you for your proposal. Here is my complete rig:

 

CPU: FX8350 - 3 months old

CPU cooler: vertical Cooler Master Hyper TX3 Evo - 3 months old

MoBo: AsRock 970 Fatal1ty Performance 3.0 - 3 months old

RAM: Corsair CMX8GX3M2A1600C9 - 2x4Gb 1600 Ram C9 - set @ 1333mhz in BIOS - 2.5/3 years old

PSU: 750W Corsair (I think it is the CX Bronze) - pretty old: 5 years old

Graphic Card: Sapphire Nitro R9 380 4GB GDDR5 OC - 2 months old

Primary Hard drive:  Samsung SSD 850EVO 256GB - 3 months old.

Secondary Hard drive: 5y old HDD that has no system files, only pictures, documents and so on.

Wifi Card: Asus PCE AC56: 2 months old

Case: 5years old Antec Twelve hundred (3 front 12cm fans, 2 rear 12cm fans, 1 top bigger fan)

 

Softwares:

Windows 7, 64 Home

Office 2016

Microsoft Antivirus since Bitdefender 2016 was causing me severe problems (it was even blocking I.E.11)

Driver booster 3

 

 

I did run every kind of test I know, none of them provided any issue:

Memtest86

Sfc scannow

Chkdsk

Furmark for GPU temperature checked through Sapphire TriXX: with custom Fan setting it never goes above 60C.

CPU and MB Temperature, I check it through F-Stream after gaming or tests: always cool, always saw it lower than 50C

 

I would like to run as soon as possible Video Memory Test but I don't believe it will provide any issue.

 

 

All my stuff is updated, all the latest drivers, BIOS, firmwares, updates.

 

 

My issues, to make it short: 3 months ago I had to change motherboard so I decided to undertake a major upgrade. After having plugged everything, I installed with no issues at all Windows 7 and installed on the top of it Windows 10.

 

I started then suffering a lot of BSOD.

 

Youtube seemed to be a major cause. However, BSOD / general freezes could happen anytime. While copy pasting files, while gaming, even while doing nothing at all!!! Sometimes BSOD occur very quickly, sometimes not. Updating AMD Gaming Evolve was causing for sure BSOD and was causing important issues. This makes thinking about Graphic Card issues, but it's not. It happened even when I switched with my old ATI 5870 (always using Display Driver Uninstaller) that always functioned perfectly on Intel Chipset.

 

BSOD messages were mostly: KMODE EXCEPTION NOT HANDLED, SYSYTEM SERVICE EXCEPTION, IRQL NOT LESS OR EQUAL.

 

Faulty files drivers were mainly: win32kfull.sys; tcpip.sys; and ntoskernel.exe was always pointed out from the minidump.

 

 

Important to know that BSOD occurred even though I changed slots for the RAM; switching between Graphic Cards (my old ASUS 5870HD); switching between Ethernet and Wifi Card.

 

I thought Windows 10 could be the issue so I formatted everything to revert to Windows 7. I did that the day before yesterday.

 

I had to install it twice (from scratch) because the first time I had .NET Framework and MOM.EXE issues and Windows Updates didn't install at all. I suffered BSOD while updating the Graphic Card Drivers. Fed up, I decided to reinstall Windows.

 

The second time I installed Windows 7 I had an issue once: after having installed Windows, before doing anything else I had a BSOD while installing the AsRock Drivers from the CD, during the Ethernet Driver installation. Since then, it looks a bit better. Could update with no issue the last Graphic Card Drivers, the BIOS update went smooth, Driver Booster installed with no problems all the remaining drivers. Windows update installed almost everything by now with no issue.

 

However I don't have much hope since I had no issues installing Windows 7 the very first time and since I already, during this session, suffered a BSOD (when installing the Motherboard Drivers).

 

Here is for the full topic

J

Thank you in advance for your help!



Edited by dinin70 - 05 Jan 2016 at 10:36pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2016 at 9:42pm
Dinin70, list out the parts inside your case, including the PSU and its age if you would please.

I feel your frustration. Been there, done that. Many times.

Have you rum MemTest on/against your memory? That would be a good place to start if you haven't yet.

And BTW, just what specific memory do you have installed at the moment. NM, I'll learn that when you list out the components you're using.

I'm thinking it's a memory compatability issue, so if you care to, we can do some diagnosing before you tear into her and send a good motherboard back, just to get it back and have the same issue with your current components.


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