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Z370 Pro4 BIOS update fail

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ishara View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ishara Quote  Post ReplyReply Direct Link To This Post Topic: Z370 Pro4 BIOS update fail
    Posted: 14 Oct 2020 at 9:54pm
Hi. After the BIOS update computer stopped works. On start I have beeps code - 2-4-3-2-4-3, after that computer reset and starts again beeps code - 2-4-3-2-4-3 and again and again (loop).

I have tryed to reset CMOS by jumper but it didn't do enything. Any idea how to fix this?
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 14 Oct 2020 at 11:04pm
I don't understand what you mean by 2-4-3-2-4-3.
oo-oooo-ooo with o representing a single beep and - representing a pause?
Could you record the beep code and upload it to youtube so we can hear it?

Did the system say "Update Successful" when the update finished?
Did the update actually complete or did the flash get interrupted somehow?

If the flash did not complete correctly then you will need to contact ASRock
Tech Support:

https://event.asrock.com/tsd.asp
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ishara View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ishara Quote  Post ReplyReply Direct Link To This Post Posted: 15 Oct 2020 at 3:15am
I mean 2 short beep - pause - 4 short beep - pause - 3 short beep - pause - 2 short beep - pause - 4 short beep - pause - 3 short beep. Long pause (like restart computer) and again 2-4-3-2-4-3... does this description help?

About "Update Successful" message - I don't know. After turning off Windows, the message "No HDMI signal" appears on monitor. I have wait a few minutes but nothing happened. After that I try restart computer but with no luck.

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Xaltar View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Oct 2020 at 3:37am
Yes, that helps:

The following are AMI BIOS Beep Codes that can occur.

Beep Code     Descriptions

1 short             Memory refresh timer error.
2 short             Parity error.
3 short             Main memory read / write test error.
4 short             System timer failure.
5 short             Process error.
6 short             Keyboard controller BAT test error.
7 short             General exception error.
8 short             Display memory error.
9 short             ROM BIOS checksum error.
10 short        CMOS shutdown Read/Write error.
11 short        Cache Memory bad.

So based on the codes you are getting it indicates a RAM issue (or a bad flash that
effects the RAM).

Follow the instructions here to fully clear CMOS:
http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal

Then, when done, power the system on and leave it on for at least 10 mins. Let
us know if this gets you up and running again. If not, you will need to contact
ASRock's Tech Support department and inform them that you have had a bad BIOS
flash and your board is no longer operational. They will talk you through what you
need to do.
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RLGL View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RLGL Quote  Post ReplyReply Direct Link To This Post Posted: 15 Oct 2020 at 9:58am
I don't know. After turning off Windows, the message "No HDMI signal" appears on monitor.

Looks like you flashed through Windoze, never a good idea. Likely the bios is corrupt as Xaltar states Contact Tech Support.
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi

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ishara View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ishara Quote  Post ReplyReply Direct Link To This Post Posted: 15 Oct 2020 at 4:18pm
The first (and definitely the last) time I used the Windows update.

I have contacted the seller, but it turned out that the mobo has a seller warranty (24 months) and they do not respect the manufacturer's warranty (36 months). Looks like I need to buy a new mobo :(
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