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A-Tuning Access Violation B550 Steel Legend

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Mx_Passi View Drop Down
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    Posted: 12 Nov 2020 at 8:24pm
Hey folks,

I can not open A-Tuning. Erro access violation at adress...
The System ist new wit Win 10 Pro (latest updates)

-B550 Steel Legend (Bios 1.2 - 1.52 tested)
-Ryzen 7 5800X
-G Skill Trident Neo 3600 CL16

Also CSM is On in Bios (Under Boot -> CSM)

What can I do? This is very disappointing
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Mx_Passi View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mx_Passi Quote  Post ReplyReply Direct Link To This Post Posted: 16 Nov 2020 at 10:40pm
Push, nobody an idea?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 17 Nov 2020 at 4:15pm
Dear Mx_Passi,
Thank you for the posting.

For this case, we would like to provide a new utility version for you to verify.
Please download the utility from following link and install it to try.
ASRock Motherboard Utility ver:3.0.378: https://download.asrock.com/Utility/MotherboardUtility/MotherboardUtility(v3.0.378).zip

Thank you,

Best wishes,
ASRock TSD

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Mx_Passi View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mx_Passi Quote  Post ReplyReply Direct Link To This Post Posted: 18 Nov 2020 at 6:29pm
Hello,

thank you fpr the support. Version 3.0.378 is working.

Best regards
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kleung21 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kleung21 Quote  Post ReplyReply Direct Link To This Post Posted: 20 Nov 2020 at 12:07pm
Thank you, I have the ASrock B550m Pro4 motherboard and had the same problem with crash/access violation.

The version that you linked worked for me

Please update the support page links for the motherboards affected.

Thank you
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Slevous View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Slevous Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2021 at 8:18pm
Excellent! Was getting violation errors and strange behaviour on my Z490 Taichi. This version seems to have cured the problems. Many thanks.
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rafaelsds View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rafaelsds Quote  Post ReplyReply Direct Link To This Post Posted: 10 Jun 2021 at 2:44am
I also had this problem (ACCESS VIOLATION) with my z490 Taichi, and I solved it by downloading the utility from the link https://download.asrock.com/Utility/MotherboardUtility/MotherboardUtility(v3.0.400).zip

I also updated the app-shop https://download.asrock.com/Utility/Others/APPShop(v1.0.52).zip

NOTE: my BIOS is on P1.90 (intel 11th)
I hope asrock will update the versions on the site soon.
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Semoz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Semoz Quote  Post ReplyReply Direct Link To This Post Posted: 06 Oct 2022 at 5:56am
Got the same problem on Asrock Phantom gaming X Z390 and Windows 11 insider build. After downloading multiple version, only the linked version worked(v3.0.378), Thank you.
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