Polychrome Error: 0xFFF0

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   I am trying to reinstall polychrome because my last version got corrupted from malware. I uninstalled it completely and checked the Program Files and etc. to double check it was all gone. I now reinstalled polychrome and it gives me the error:

"Error 0xFFF0:

This MCU is empty!

Please restart this utility!"

My motherboard is an Asrock z490 Tachi. I have tried restarting my computer and turning off my PSU. I also have ran as admin and re-installed several times. Please help   

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Quazine Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Nov 2020 Location: x Status: Offline Points: 6	Post Options Post Reply Quote Quazine Report Post Thanks(0) Quote Reply Topic: Polychrome Error: 0xFFF0 Posted: 21 Nov 2020 at 4:02pm
	I am trying to reinstall polychrome because my last version got corrupted from malware. I uninstalled it completely and checked the Program Files and etc. to double check it was all gone. I now reinstalled polychrome and it gives me the error: "Error 0xFFF0: This MCU is empty! Please restart this utility!" My motherboard is an Asrock z490 Tachi. I have tried restarting my computer and turning off my PSU. I also have ran as admin and re-installed several times. Please help
	-Quazine

Grumpy_old_man Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Nov 2020 Location: Germany Status: Offline Points: 9	Post Options Post Reply Quote Grumpy_old_man Report Post Thanks(0) Quote Reply Posted: 21 Nov 2020 at 4:23pm
	Hi Quazine, go into your Bios, switch to tools/RGB and click write (maybe save) to MCU. Save and restart, the problem schould be solved.

Quazine Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Nov 2020 Location: x Status: Offline Points: 6	Post Options Post Reply Quote Quazine Report Post Thanks(0) Quote Reply Posted: 21 Nov 2020 at 5:13pm
	I tried this, but when I clicked on RBG in the tools tab of advanced bios the screen froze. At first I thought it was loading, so I gave it 5 minutes but then realized it is frozen. I checked my MB and saw the error code "Ab". I restarted my computer to reply to you, and noticed the same: the rbg fans and motherboard do not light up, but my G.skill RBG ram is solid red and I still get error: 0xFFF0 when trying to open Polychrome
	-Quazine

Grumpy_old_man Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Nov 2020 Location: Germany Status: Offline Points: 9	Post Options Post Reply Quote Grumpy_old_man Report Post Thanks(0) Quote Reply Posted: 21 Nov 2020 at 5:30pm
	Maybe a reflash of your RGB Chip will help or flash the bios again. For RGB Chip flash follow the steps please: 1. Uninstall the ASRock Polychrome and other RGB control program in Control Panel and make sure the ASRRGB folder in C:\Program Files (x86)\ASRock Utility\ is disappear. 2. Restart the PC and download the latest ASRock Polychrome utility from below link and install it. ASRock Polychrome RGB ver:2.0.80: https://download.asrock.com/Utility/RGB/PolychromeRGB(v2.0.80).zip 3. Type "CMD" in Windows search bar and right click to choose "Run as administrator". 4. Go to RGB app installation folder in Command Prompt by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin" 5. Flash the RGB chip by using the following command "WriteFW.bat" After step 5, kindly wait for 30 seconds.

Quazine Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Nov 2020 Location: x Status: Offline Points: 6	Post Options Post Reply Quote Quazine Report Post Thanks(0) Quote Reply Posted: 21 Nov 2020 at 6:20pm
	I still got the same error message; Nothing new happened.
	-Quazine

Grumpy_old_man Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Nov 2020 Location: Germany Status: Offline Points: 9	Post Options Post Reply Quote Grumpy_old_man Report Post Thanks(0) Quote Reply Posted: 21 Nov 2020 at 7:58pm
	And always bios freezes, if you go to RGB?

Quazine Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Nov 2020 Location: x Status: Offline Points: 6	Post Options Post Reply Quote Quazine Report Post Thanks(0) Quote Reply Posted: 22 Nov 2020 at 3:39am
	Yes it freezes every time.
	-Quazine

Luis Gus Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jan 2021 Location: Costa Rica Status: Offline Points: 1	Post Options Post Reply Quote Luis Gus Report Post Thanks(0) Quote Reply Posted: 22 Jan 2021 at 12:45am
	I don't see any asrock moderators on this forums, I have that error minutes before my pc went to sleep, and did not post anymore. I was scared to death thinking that motherboard broke down, then I cleared CMOS, and post back. now Im afraid the motherboard will break down at any point.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 22 Jan 2021 at 3:13pm
	Dear Quazine, Thanks for posting. Is there any other RGB software installed on the system? If there is kindly remove the third-party RGB software and try to flash the FW once again to check if the problem will be solved. If the problem persists, the RGB IC might need to be checked, kindly contact the store where the motherboard is purchased from for the further assitance. With thanks, ASRock TSD Edited by ASRock_TSD - 22 Jan 2021 at 3:16pm

Xelias Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Apr 2023 Status: Offline Points: 30	Post Options Post Reply Quote Xelias Report Post Thanks(0) Quote Reply Posted: 23 Apr 2023 at 12:50am
	Hello everybody ! I have a problem with my computer as soon as I launch the asrock polychrom sync application it displays this error message: Error 0xFFFB There is no Asr graphics card and Asr USB Header! So i can't control my fans anymore. my motherboard: B450M Pro4. If anyone know how to fix it