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USB3 Problem |
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parsec ![]() Moderator Group ![]() ![]() Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
![]() ![]() ![]() ![]() ![]() Posted: 07 Feb 2016 at 2:09pm |
Either we are not understanding you, or we are all not understanding each other. You said your board is this one, right? http://www.asrock.com/mb/AMD/960GM-VGS3%20FX/ That board does NOT have any USB 3.0 support at all built into it. So maybe you have a different board. Is your board this one: http://www.asrock.com/mb/AMD/960GMU3S3%20FX/ This board has two USB 3.0 ports, but you said your PC has one USB 3.0 port. Is the USB 3.0 port on the front of the PC case? What you call "the usb3 cable from the pc is a 20 pin header cable", sound like a USB 3.0 cable from the front of the PC case that you connect to the mother board. But the mother board MUST have a 20 pin USB 3.0 header. The 10 pin header on your board is a USB 2.0 header. You can convert a 10 pin USB 2.0 header to connect to a 20 pin USB 3.0 cable, but the USB port will NOT be USB 3.0, it will be USB 2.0. The mother board that you said you have does NOT have any USB 3.0 drivers for any version of Windows, not Windows 7, and not Windows 8. Windows 10 has a USB 3.0 driver built into it, just like a USB 2.0 driver. No mother board has a download for USB 3.0 and Windows 10. Unless you can explain how you have a USB 3.0 port in your PC, we don't understand why you say you have one. |
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xpetr11 ![]() Newbie ![]() Joined: 25 Jan 2016 Status: Offline Points: 7 |
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the usb3 cable from the pc is a 20 pin header cable
is this motherboard has a 20 pin USB3 connector? i can see only 10 pin connector.i must convert the 20 pin usb3 cable to a 10pin? |
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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I forgot. You purchased a complete system from a vendor. Here, to keep your troubles and headaches to a minimum, not to mention possible Voiding ithe system Warranty, I should might maybe direct you to the Vendor for Support. But, if you'd like, and knowing full well it might void the/your Warranty, reply back with the 3.0 cards manufacturer and model and I'll locate the correct driver for you. |
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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The proper/correct driver should have come with the card.
What Manufacturer and Model Number is the USB 3.0 card you purchased? I'll find the latest driver for you. |
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xpetr11 ![]() Newbie ![]() Joined: 25 Jan 2016 Status: Offline Points: 7 |
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In the product page ( asrock 960gm-vgs3fx - downloads - windows 10 & windows 10x64 ) there is only drivers for realteak. Where i can find drivers for windows 10 x64?
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Have you installed the driver for the 3.0 card?
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xpetr11 ![]() Newbie ![]() Joined: 25 Jan 2016 Status: Offline Points: 7 |
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Thanks for your help
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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No. No you didn't. But you should have! |
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xpetr11 ![]() Newbie ![]() Joined: 25 Jan 2016 Status: Offline Points: 7 |
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I did not say that the usb3 was on board.
I buy this gaming pc new,with 4 usb2 ports,and one usb3,but why does not appear ?
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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First you'll need to convice me it HAS on-board USB 3.0 .
In looking over the MB web pages and drivers just now I am of the conclusion it does not offer USB 3.0 Where, page link please, are you reading that it has USB 3.0 on-board? |
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