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USB3 Problem

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xpetr11 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xpetr11 Quote  Post ReplyReply Direct Link To This Post Topic: USB3 Problem
    Posted: 25 Jan 2016 at 9:57pm
Hello i have this motherboard http://www.asrock.com/mb/AMD/960GM-VGS3%20FX/

and after installing windows 10 (Enterprise)my usb3 does not appears anywhere.
i had all the installs (X-FAST LAN.X-FAST USB) 
i go to  :(system properties-device manager-universal serial bus controller) but the usb3 does not appears anywhere, 
is a problem with drivers or something else?
Thank you
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jan 2016 at 10:18pm
First you'll need to convice me it HAS on-board USB 3.0 .

In looking over the MB web pages and drivers just now I am of the conclusion it does not offer USB 3.0

Where, page link please, are you reading that it has USB 3.0 on-board?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xpetr11 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jan 2016 at 10:39pm
I did not say that the usb3 was on board.
I buy this gaming pc new,with 4 usb2 ports,and one usb3,but why does not appear ?
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2016 at 4:11am
Originally posted by xpetr11 xpetr11 wrote:

I did not say that the usb3 was on board.


No. No you didn't. But you should have!
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xpetr11 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xpetr11 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2016 at 7:09pm
Thanks for your help
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2016 at 10:33pm
Have you installed the driver for the 3.0 card?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xpetr11 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2016 at 11:22pm
Originally posted by wardog wardog wrote:

Have you installed the driver for the 3.0 card?


In the product page (  asrock 960gm-vgs3fx - downloads - windows 10 & windows 10x64 ) there is only drivers for realteak.
Where i can find drivers for windows 10 x64?
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2016 at 11:26pm
The proper/correct driver should have come with the card.

What Manufacturer and Model Number is the USB 3.0 card you purchased?

I'll find the latest driver for you.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2016 at 11:41pm
Originally posted by wardog wardog wrote:

The proper/correct driver should have come with the card.


I forgot. You purchased a complete system from a vendor.


Here, to keep your troubles and headaches to a minimum, not to mention possible Voiding ithe system Warranty, I should might maybe direct you to the Vendor for Support.


But, if you'd like, and knowing full well it might void the/your Warranty, reply back with the 3.0 cards manufacturer and model and I'll locate the correct driver for you.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xpetr11 Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2016 at 10:37pm
the usb3 cable from the pc is a  20 pin header cable
is this motherboard has a 20 pin  USB3 connector?
i can see only 10 pin connector.i must convert the 20 pin usb3 cable to a 10pin?

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