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[SOLVED] Z170 Extreme4 DrDebug "00" reboot loop

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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 01 Feb 2016 at 10:28pm
Originally posted by Coolshark Coolshark wrote:

Hello, installed the motherboard into case (I didn't even removed DDR from motherboard while reinstalling), same reboot error...


1. Check that there are ONLY the correct number of standoffs screwed onto the case between the case and the motherboard. There should ONY be one standoff per hole on the motherboard that a screw is fastened. ie: one standoff per one screw

2. Look CLOSELY at the snap-in I/O plate at the rear of the case that none of the little tangs of the plate are or have entered any of the devices on the motherboard
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 01 Feb 2016 at 10:48pm
Originally posted by wardog wardog wrote:

1. Check that there are ONLY the correct number of standoffs screwed onto the case between the case and the motherboard. There should ONY be one standoff per hole on the motherboard that a screw is fastened. ie: one standoff per one screw

2. Look CLOSELY at the snap-in I/O plate at the rear of the case that none of the little tangs of the plate are or have entered any of the devices on the motherboard


And barring the above two, firmly reseat your memory sticks. Moving the board into the case may have loosened them.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Coolshark Quote  Post ReplyReply Direct Link To This Post Posted: 01 Feb 2016 at 10:48pm
I'm with only 1 DIMM in slot B2, works fine. I do move it to slot B1 and back with reboots... Hard to think about circuit break as this problem persists on bench table...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Coolshark Quote  Post ReplyReply Direct Link To This Post Posted: 01 Feb 2016 at 10:56pm
Please take a look to following images, do you think it is normal?

https://goo.gl/photos/33agqR2uxzvFFG3A6

https://goo.gl/photos/mZSy1y98VLQK9hxg9

What I did now?

everything installed INTO case, ONLY 1 dim in B2 system works, I do move that dim to A2, no boot.

Removed motherboard, still dim to A2, boots.

If you look at the images you see that screw holes to fix motherboard on case are not surge protected at all, isn't it? Also by looking to that holes, seems like they're not clean at all....


Edited by Coolshark - 01 Feb 2016 at 11:00pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 02 Feb 2016 at 3:19am
Both pics there look like they're supposed to.

Are you saying the other mounting holes do not have one or two semi-circular "shiny"/grounding spots surrounding each hole?

Oh please, take pics of the remaining mounting holes and psot them for me.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Coolshark Quote  Post ReplyReply Direct Link To This Post Posted: 09 Feb 2016 at 10:45pm
Hello Wardog, first of all thank you for the time spent helping me out.

Motherboard mounting holes are ok, forget about that :)

I sent the motherboard to RMA and they kindly tested it and reported that it IS actually working in dual channel mode, as you can see here: http://imgur.com/a/ZPWla

They also tested my CPU together with motherboard, so I do assume motherboard and cpu are fine.. They did test many ddr4 kits I think, they didn't test my own kingstone or vengeance kit but hard to say they're both faulty.

Tomorrow I'll get the board back and honestly I do not know what to do...

I start thinking CPU wasn't installed in the right way (?).. I see there're 2 new BIOS versions out there since I sent the board to RMA, I should give it a try isn't it?

Thank you in advance..

BTW: something like my problem is found here: http://www.tomshardware.co.uk/answers/id-2914059/asrock-z170-extreme4-1151-skylake-debug.html


Edited by Coolshark - 09 Feb 2016 at 10:51pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Coolshark Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2016 at 5:28pm
Hello Wardog!

I just got my board back from RMA. As I said they tested the board (pics link in first post), they say the board is working so this is it, no change.

I'm working outside the case right now, I just connected 24pin+8pin CPU + CM Nepton 240 + standard vga, what happens here?

If I do connect in slot A2/B2 the following kit Corsair kit DDR4 16GB 3000, (2x8Gb) C15 CMK16GX4M2B3000C15 it works just fine: no errors on DrDebug, I can get into bios and I clearly see dual channel mode enabled.

If I do connect in slot A2/B2 the following kit Kingston HyperX Fury Kit DDR4 16 GB 2400, (2x8Gb) C16 HX424C15FBK2/16 I get a DrDebug "00" error and reboot loop...

Starting from now I'll wait for you to know how to proceed..

Thank you in advance and have a nice day.

EDIT
Seems like that one of the two ddr4 dimm from the Kingston kit isn't working in ANY of the 4 motherboard dimms slot. The other ddr4 dimm of same kit is working just fine in ANY slot!!


Edited by Coolshark - 10 Feb 2016 at 5:51pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Coolshark Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2016 at 7:22pm
Hi Wardog,

everything seems to be working fine.. I figured out that the Kingston dimms had a faulty memory, I'm with Vengeance ones now and everything works fine in dual channel mode enabled.

I do have just one more question: now I'm on Bios 2.40, should I update to latest revision?

Thank you again!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2016 at 9:31pm
Originally posted by Coolshark Coolshark wrote:

everything seems to be working fine.. I figured out that the Kingston dimms had a faulty memory, I'm with Vengeance ones now and everything works fine in dual channel mode enabled.


Hooray! That IS good news.

Originally posted by Coolshark Coolshark wrote:

I do have just one more question: now I'm on Bios 2.40, should I update to latest revision?


No. Not necessarily. It's working as intended and the later BIOSes do nothing in respect to any troubles you might have, which you don't. Again, it's working. No sense in up-flashing as there's nothing to gain from doing so.


CS, man. I'm happy you have a working computer. Enjoy 'er.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Coolshark Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2016 at 10:55pm
Originally posted by wardog wardog wrote:


No. Not necessarily. It's working as intended and the later BIOSes do nothing in respect to any troubles you might have, which you don't. Again, it's working. No sense in up-flashing as there's nothing to gain from doing so.


CS, man. I'm happy you have a working computer. Enjoy 'er.

Hi Wardog!

First of all thank you VERY much for time spent helping me! I have to say.. I do really LOVE this board, a great look and those 10 power phases are letting me an insanely-easy OC! :D

I'm @4,5Ghz and 1,328v Vcore now (70°-70°-65°-64°) and it is REALLY stable! It took me about 10 minutes to figure out how does the motherboard handles the overclock, C states, EIST etc!

Now the system is @800Mhz 0,9v Vcore in idle state and goes in turbo mode only when required by system! :)


Edited by Coolshark - 10 Feb 2016 at 10:55pm
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