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X470D4U/p4.20/Ryzen5600G 'fatal error' @ GPU boot

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jwbrown77 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Feb 2022 at 5:31am
Also hitting this :( - have already verified newest BIOS is installed.

uname -a
Linux server 5.16.7-arch1-1 #1 SMP PREEMPT Sun, 06 Feb 2022 16:47:29 +0000 x86_64 GNU/Linux

---

AMD 5750G on X570D4U:

Motherboard:
*-core
       description: Motherboard
       product: X570D4U
       vendor: ASRockRack
       physical id: 0
       serial: 215407990000092
     *-firmware
          description: BIOS
          vendor: American Megatrends International, LLC.
          physical id: 0
          version: P1.20
          date: 05/19/2021
          size: 64KiB
          capacity: 16MiB
          capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer int10video acpi usb biosbootspecification uefi

---

lscpu:

Architecture:            x86_64
CPU op-mode(s):        32-bit, 64-bit
Address sizes:        48 bits physical, 48 bits virtual
Byte Order:            Little Endian
CPU(s):                  16
On-line CPU(s) list:   0-15
Vendor ID:               AuthenticAMD
BIOS Vendor ID:        Advanced Micro Devices, Inc.
Model name:            AMD Ryzen 7 PRO 5750G with Radeon Graphics
    BIOS Model name:     AMD Ryzen 7 PRO 5750G with Radeon Graphics
    CPU family:          25
    Model:               80
    Thread(s) per core: 2
    Core(s) per socket: 8
    Socket(s):           1
    Stepping:            0
    Frequency boost:     enabled
    CPU max MHz:        4672.0698
    CPU min MHz:        1400.0000
    BogoMIPS:            7602.48
    Flags:               fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl no
                         nstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy
                          abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmc
                         all fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local
                          clzero irperf xsaveerptr rdpru wbnoinvd arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_sp
                         ec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm

---

The actual error in the dmesg on startup:

[    4.322788] [drm] amdgpu kernel modesetting enabled.
[    4.322810] vga_switcheroo: detected switching method \_SB_.PCI0.GP17.VGA_.ATPX handle
[    4.322927] ATPX version 1, functions 0x00000000
[    4.328753] amdgpu: Virtual CRAT table created for CPU
[    4.328760] amdgpu: Topology: Add CPU node
[    4.328825] amdgpu 0000:30:00.0: enabling device (0000 -> 0003)
[    4.328854] [drm] initializing kernel modesetting (RENOIR 0x1002:0x1638 0x1002:0x1636 0xD8).
[    4.328857] amdgpu 0000:30:00.0: amdgpu: Trusted Memory Zone (TMZ) feature enabled
[    4.328863] [drm] register mmio base: 0xFCD00000
[    4.328864] [drm] register mmio size: 524288
[    4.329962] [drm] add ip block number 0 <soc15_common>
[    4.329963] [drm] add ip block number 1 <gmc_v9_0>
[    4.329963] [drm] add ip block number 2 <vega10_ih>
[    4.329964] [drm] add ip block number 3 <psp>
[    4.329965] [drm] add ip block number 4 <smu>
[    4.329965] [drm] add ip block number 5 <dm>
[    4.329966] [drm] add ip block number 6 <gfx_v9_0>
[    4.329967] [drm] add ip block number 7 <sdma_v4_0>
[    4.329968] [drm] add ip block number 8 <vcn_v2_0>
[    4.329969] [drm] add ip block number 9 <jpeg_v2_0>
[    4.336166] [drm] BIOS signature incorrect 0 0
[    4.336168] amdgpu 0000:30:00.0: BAR 6: can't assign [??? 0x00000000 flags 0x20000000] (bogus alignment)
[    4.341687] [drm] BIOS signature incorrect 0 0
[    4.341688] amdgpu 0000:30:00.0: amdgpu: Unable to locate a BIOS ROM
[    4.341689] amdgpu 0000:30:00.0: amdgpu: Fatal error during GPU init
[    4.341690] amdgpu 0000:30:00.0: amdgpu: amdgpu: finishing device.
[    4.341697] BUG: unable to handle page fault for address: ffffffffffffffe0
[    4.341713] #PF: supervisor read access in kernel mode
[    4.341722] #PF: error_code(0x0000) - not-present page
[    4.341730] PGD 236015067 P4D 236015067 PUD 236017067 PMD 0
[    4.341740] Oops: 0000 [#1] PREEMPT SMP NOPTI
[    4.341747] CPU: 12 PID: 2169 Comm: systemd-udevd Tainted: P        W OE     5.16.7-arch1-1 #1 bfe93919463c4b684e2777983a4bf36298ffe741
[    4.341765] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./X570D4U, BIOS P1.20 05/19/2021
[    4.341778] RIP: 0010:ttm_device_clear_dma_mappings+0x4e/0x220 [ttm]
[    4.341791] Code: 83 ec 18 e8 c4 a7 6d d7 eb 09 09 ca 78 3d 4d 85 e4 75 44 48 8b 83 28 08 00 00 4c 39 e8 0f 84 91 00 00 00 48 8b ab 28 08 00 00 <8b> 55 e0 4c 8d a5 80 fe ff ff 48 8d 7d e0 85 d2 74
d7 8d 4a 01 89
[    4.341816] RSP: 0018:ffffb093c19cf9d8 EFLAGS: 00010213
[    4.341824] RAX: 0000000000000000 RBX: ffffa0c4e70e5280 RCX: 0000000000000000
[    4.341834] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000
[    4.341844] RBP: 0000000000000000 R08: 0000000000000000 R09: 0000000000000000
[    4.341853] R10: 0000000000000000 R11: 0000000000000000 R12: ffffa0c4e70e5280
[    4.341863] R13: ffffa0c4e70e5aa8 R14: ffffa0c4e70e5a90 R15: ffffa0c4e70e0000
[    4.341873] FS: 00007fb7cfb63a40(0000) GS:ffffa0e35e500000(0000) knlGS:0000000000000000
[    4.341884] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[    4.341892] CR2: ffffffffffffffe0 CR3: 000000012cf2e000 CR4: 0000000000750ee0
[    4.341903] PKRU: 55555554
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amissus View Drop Down
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Post Options Post Options   Thanks (2) Thanks(2)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 13 Feb 2022 at 7:53pm
All of you with this issue, write to the Asrock support as I did. There has to be something wrong with BIOS.
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jwbrown77 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Feb 2022 at 11:25am
Originally posted by amissus amissus wrote:

All of you with this issue, write to the Asrock support as I did. There has to be something wrong with BIOS.


Yep - I did yesterday. Anyone else who hasn't should do so.
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jwbrown77 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2022 at 6:49am
As I have not received any reply from AsRock regarding my ticket:

Bump.
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amissus View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 03 Mar 2022 at 5:00pm
I have sent again question to european central what is status of this problem, because they are silent for a few weeks and they answer me, they waiting for message from HQ and their engineers. It's quite misery, such technical support.
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jwbrown77 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2022 at 10:18pm
Originally posted by amissus amissus wrote:

I have sent again question to european central what is status of this problem, because they are silent for a few weeks and they answer me, they waiting for message from HQ and their engineers. It's quite misery, such technical support.


Thanks for the update. I haven't received any ticket reply at all other than the initial autoresponder that they received it.

I don't think it's too much for us to ask that this works considering the CPU is on their HCL.

Hopefully they are able to work it out soon.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2022 at 10:30pm
CPU is on HCL, but provided BIOS contains AGESA version only with "initial" support what I have googled and also older microcode for 5000G CPUs. I am disappointed. Asrock server boards - obsolete BIOSes and slow or none support. Asrock motherboards for desktop segment have regular updates.
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jwbrown77 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2022 at 5:12am
Still no reply to the ticket I opened one month ago today. I would be satisfied with a "we're looking into it" or at least some acknowledgement.

Bump.
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2022 at 5:49am
I am afraid I don't have any contacts in ASRock's server/workstation support
division, at least I suspect it's under a different support division, it only makes
sense.

I will see if my contacts in their regular support channels can assist.
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amissus View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2022 at 7:11pm
From today for x470d4u there is available "beta zone", where BIOS 4.24 can be downloaded:

https://www.asrockrack.com/general/productdetail.asp?Model=X470D4U#Download

Trying it now.
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