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M2 SSD not detected in Bios on Z390 Steel Legend

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wahzix View Drop Down
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    Posted: 01 Dec 2021 at 6:51pm
Hello,

I recently bought a new SSD ( Western Digital SN750 SE - WDS100TB0E-00B3V0 ) that I have installed on my Z390 Steel Legend but my SSD isn't detected in Bios nor on windows.
This is a Gen 4 SSD but I read everywhere that Gen SSDs work on Gen 3 ports, they are just less performant.

What I did:
- Tried both M2 ports
- Updated bios to version 1.30 ( last version )
- Reset CMOS
- Tried to reinstall windows to see if it appears as installation disk

Is my SSD uncompatible with this motherboard or can it be something else ?

Thanks !
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BurnOut View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BurnOut Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2021 at 7:11pm
I think it might be that the device is faulty or factory damaged. If so, you could use the warranty to replace it.
KenE
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wahzix View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wahzix Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2021 at 8:36pm
I sent it back but I wonder if I should buy the same SSD or if I should buy something else.
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