Z390 Phantom Gaming-ITX/ac RAM problem |
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Hipno92
Newbie Joined: 24 Jan 2022 Location: Hungary Status: Offline Points: 65 |
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Posted: 24 Jan 2022 at 6:39pm |
Hy!
I have a Z390 Phantom Gaming-ITX/ac motherboard with I7-9700K and G.SKILL 16GB KIT DDR4 3200MHz CL16 Trident Z RGB. The problem is, our memory can't run faster than 2400 MHz. I try to upgrade and downgrade the bios, try to option manual the freq and the timings, and also with XMP, and it's not working. After post the motherboard, I have a message: Can boot several times etc etc, and I need to go to the bios to correct the settings. When I have this, the RAM's only running on 2133 MHz. I check the Memory QVL and this ram is on the list. Thanks! Hipno |
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Hipno
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22688 |
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Make sure your RAM is in slots A2 and B2, these are considered the "primary" slots
by your CPU. |
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Hipno92
Newbie Joined: 24 Jan 2022 Location: Hungary Status: Offline Points: 65 |
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This motherboard only have 2 slots, so I can't take the our RAM's to an other slot.
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Hipno
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22688 |
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That is true, sorry. I didn't see the ITX designation.
What is the exact model number of your RAM? It should be printed on a sticker on the RAM itself as well as the packaging it came in. It may be incompatible with your board/CPU combination. |
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kerberos_20
Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657 |
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gskill sells two types of 16GB trident Z
F4-3200C16D-GTZR - those should be compatible with your platform F4-3200C16D-GTZRX - those arent compatible with your platform |
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Hipno92
Newbie Joined: 24 Jan 2022 Location: Hungary Status: Offline Points: 65 |
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F4-3200C16D-GTZR - I have this type of the memory, so I think I haven't got the problem with the compatibility.
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Hipno
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Hipno92
Newbie Joined: 24 Jan 2022 Location: Hungary Status: Offline Points: 65 |
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I have F4-3200C16D-GTZR, and it's on the list, so think I haven't got problem with the compatibilty.
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Hipno
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