ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD and Intel Graphics Card
  New Posts New Posts RSS Feed - Polychrome not detecting 6700 XT GPU
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Polychrome not detecting 6700 XT GPU

 Post Reply Post Reply Page  <1234>
Author
Message
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8727
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2023 at 1:51pm
Dear tontonflodu,

Please refer to the following link to download the FW for the RX5700XT PGD 8GO.
https://download.asrock.com/TSD/Desktop/Tool/RGB%20FW/RX5700XT_PGD.zip

With thanks,
ASRock TSD
Back to Top
tontonflodu View Drop Down
Newbie
Newbie


Joined: 05 Jan 2023
Status: Offline
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote tontonflodu Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2023 at 4:30pm
Works perfectly now! Thanks for the quick update!
Back to Top
LeonS1006 View Drop Down
Newbie
Newbie
Avatar

Joined: 15 Jan 2023
Location: Germany
Status: Offline
Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote LeonS1006 Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2023 at 4:05am
Hello, the link for the RX6700Xt does not work anymore. Do you have a new one so i might fix my problem? Thank you.
Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8727
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jan 2023 at 9:32am
Dear LeonS1006,

Thank you for posting, please try the link below for the RX6700XT PGD 12GO RGB FW.
https://download.asrock.com/TSD/Desktop/Tool/RGB%20FW/RX6700XT%20PGD%2012GO.zip

With thanks,
ASRock TSD
Back to Top
EuphoricTribble View Drop Down
Newbie
Newbie


Joined: 16 Feb 2023
Status: Offline
Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote EuphoricTribble Quote  Post ReplyReply Direct Link To This Post Posted: 16 Feb 2023 at 1:03pm
I'm having a similar issue with my RX 6800 Phantom Gaming D 16G OC. Can I have the firmware driver for that?
Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8727
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 17 Feb 2023 at 11:58am
Dear EuphoricTribble,

Please try the link below for the FW:
https://download.asrock.com/TSD/Desktop/Tool/RGB FW/RX6800 PGD 16GO.zip

With thanks,
ASRock TSD

Edited by ASRock_TSD - 17 Feb 2023 at 11:59am
Back to Top
matko_st View Drop Down
Newbie
Newbie


Joined: 04 Mar 2023
Status: Offline
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote matko_st Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2023 at 7:24pm
I just bought RX 6750 xt Phantom Gaming card and I have same problem, polychrome don't see it. Do you have firmware for it please?
Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8727
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2023 at 4:05pm
Dear Matko_st,

Please refer to the following link for the correct graphics card LED firmware.
https://www.asrock.com/support/faq.asp?id=524

With thanks,
ASRock TSD
Back to Top
matko_st View Drop Down
Newbie
Newbie


Joined: 04 Mar 2023
Status: Offline
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote matko_st Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2023 at 10:50pm
I did all you said and now polychrome is showing my graphic card is rx 590 instead of phantom gaming xt 6750 and I cant control RGB's.

My old graphic card was rx 580 (and not 590), but I installed drivers for 6750 immediatelly after I bought it.

I dont know if old graphic card drivers files are still somewhere around and causing problem maybe?

Best regards!

Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8727
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2023 at 11:48am
Dear Matko_st,

Thanks for the reply.

Kindly fill out the form at the following link the technical support from ASRock shall provide further assistance on this.
https://tw.asrock.com/events/tsd.asp

With thanks,
ASRock TSD
Back to Top
 Post Reply Post Reply Page  <1234>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.109 seconds.