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m2 nVME SSD not recognized on AB350M Pro4

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TitaUwU View Drop Down
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    Posted: 24 Feb 2022 at 4:24am
I am trying to use the Samsung 980 500GB as my 2nd hard drive next to my SATA (where i have the windows installe).

It is not recognized in storage configuration nor is it recognized in BIOS.

1. It is in the Ultra M2 2_1 slot.
2. BIOS version is 6.60 (the latest version)

I've tried so many things to fix it, even reinstalled the SDD, but still not working.

Any help is much appreciated.
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threadzipper1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote threadzipper1957 Quote  Post ReplyReply Direct Link To This Post Posted: 10 Mar 2022 at 5:37pm
It would be best to use the support form, this speeds up the diagnostic process
https://event.asrock.com/tsd.asp?ln=en
When using a gmail account please check your spam folder for replies
What happens when you use default BIOS settings, and only insert the Samsung m.2, and is it an NVME, or SATA device/
Also keep in mind that M2_2 and SATA3_3 share resources
But with default BIOS settings and only the M.2, ity should be recognized in the BIOS.
Important is that CSM in BIOS under boot should be set to disabled, so the OS is installed in GPT (UEFI) Mode
Try a clean install, on the Samsung,m when it is detected, and use diskpart, to clean the partitions on the disk, before installing Windows.
M2_1 only support NVME drives.
Kind Regards
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