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Phantom Gaming RX 6900 XT 16GB RGB...

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greeneg View Drop Down

Joined: 10 Apr 2022
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Post Options Post Options   Thanks (0) Thanks(0)   Quote greeneg Quote  Post ReplyReply Direct Link To This Post Topic: Phantom Gaming RX 6900 XT 16GB RGB...
    Posted: 10 Apr 2022 at 12:10pm
Trying to get the RGB changed to match my other RGB settings, and am unable to get the utility to recognize the card.

Running on a Gigabyte mainboard. The card is device ID 1002 73BF - 1849 5212

Running ASRock Polychrome SYNC 1.0.24

OS: Windows 11 Insider build 22581

Additionally, ASRock Tweak crashes at start with an access violation in module AsrPGT.exe. ASRock Tweak version 2.0.35
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ASRock_TSD View Drop Down

Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 15 Apr 2022 at 3:16pm
Dear greeneg,

Thank you for posting your query to the ASRock forum.

Please refer to the steps to re-flash the LED FW.
1. Download the FW update tool from the following link.
2. Unzip the file to the C driver.
3. Run the CMD as administrator.
4. Go to the RX6900XT_PGD folder by entering the following command.
   cd C:\RX6900_XT_PG
5. Enter the following command to start the FW update process.
6. After updating the FW, please download the latest Polychrome SYNC from the following link.

Regarding the ASRock Tweak, we have tested it with Win11 22000.613, however, we are not able to reproduce the problem.

-Please check if there are any third-party tools for graphics cards installed.
If there is, kindlyy uninstall the third-party tools.
-If the problem persists, please reinstall the ASRock Tweak to see if it helps.
-Otherwise, please try to clean and install the operating system.

With thanks,

Edited by ASRock_TSD - 15 Apr 2022 at 3:47pm
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