B45M Steel ledgend Cant use all installed memory |
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dusanyu
Newbie Joined: 14 Sep 2022 Location: Wisconsin Status: Offline Points: 80 |
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Posted: 14 Sep 2022 at 4:12pm |
I have the above mentioned mainboad and windows stated that i have
16.0 GB (7.93 GB usable) Booting into a Live Linux USB I see the same issue the BIOS see all of the memory as the system information on the BIOS stated there is 16 GB ram installed. Information * Installed CPU is a AMD Ryzen 5 1600 * The memory is 4 4GB sticks (every slot in the board is populated) * I have a Discrete GPU so the memory is not being shared for graphics * As this same issue shows in Linux it is safe to assume it is not windows configuration issues * I tested the RAM modals by running the machine with only 8GB installed with both set of memory * sticks have been reseated * Board is updated to the latest Revision and the settings are stock outside of enabling Trusted Computing and secure boot. |
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dusanyu
Newbie Joined: 14 Sep 2022 Location: Wisconsin Status: Offline Points: 80 |
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*bios is latest revision rather
I should not be posting at 3 AM |
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dusanyu
Newbie Joined: 14 Sep 2022 Location: Wisconsin Status: Offline Points: 80 |
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bumping this as no response from asrock offishal
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eccential
Senior Member Joined: 10 Oct 2022 Location: Nevada Status: Offline Points: 4645 |
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Other than trying 2 sticks at a time to eliminate possibility of bad DIMM(s), can't think of anything. I guess you could also try populating different slots with the 2 sticks, even though the normal recommendation is to use the further away from CPU slot per channel.
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dusanyu
Newbie Joined: 14 Sep 2022 Location: Wisconsin Status: Offline Points: 80 |
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tried all of that and ran a test on the sticks they all tested fine
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dusanyu
Newbie Joined: 14 Sep 2022 Location: Wisconsin Status: Offline Points: 80 |
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At this point i am contacting Square trade i requested support via the web form three months ago and have had no reply it is clear the board is broke and ASROCK does not support there products.
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