Turns off sometimes, no power to fans/peripherals. |
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covertskippy55
Newbie Joined: 23 Jun 2015 Status: Offline Points: 11 |
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Ok I'm back, now I'm no longer getting full crashes but my PC completely locks up except for the mouse which just turns into a loading circle. This has happened twice today. I've cleared the CMOS after the second time and I guess if it happens again I'll request an express RMA. The freezes happen fairly randomly, for ex not when I'm gaming but once when a web browser tab was refreshed and again when launching GPU-Z.
Edited by covertskippy55 - 25 Jun 2015 at 4:37am |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 24653 |
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Could you check your system event logs? Any issues that result in freezing/hanging should be found there.
Control Panel>Administrative Tools>Event Viewer>Windows Logs>System There are numerous things that can cause this problem, most notably drivers. It is possible that with your previous power off problems some of you drivers or your OS may have been corrupted.
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covertskippy55
Newbie Joined: 23 Jun 2015 Status: Offline Points: 11 |
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I have been doing this but unfortunately the events that appear are irrelevant except for even id 41 which is just corresponding to the unexpected shutdown.
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 24653 |
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Damn, thats a pity. I was hoping it was being caused by some kind of conflict or driver error. I had endless problems with "driver recovered" errors (TDR) which would cause anything from screen freezing to BSODs. In my case it turned out to be video drivers. After cleaning them out completely and reinstalling the latest ones my problem went away.
Good luck with the RMAs, sadly it seems the damaged power supply may have taken the board with it....
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covertskippy55
Newbie Joined: 23 Jun 2015 Status: Offline Points: 11 |
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Hmm it seems to be an issue with windows 8.1 and/or drivers. The following post describes my symptoms perfectly. I dont really want to reinstall windows so ill just have to make sure I dont let my pc idle, which shouldnt be too difficult since i have no issue shutting the pc down. Thanks for the help anyways
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covertskippy55
Newbie Joined: 23 Jun 2015 Status: Offline Points: 11 |
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Well I hate to bump this old post but the original issue of no display/peripherals happened again. Newegg requires me to ship the product first to them, it could be weeks before I get the replacement, I have emailed asrock for support and asking if they could ship a replacement first and charge me temporarily, lets see what they say. This is my first experience with asrock motherboards too
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 24653 |
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I am sorry to hear that
Good luck with the RMA, lets hope it works out this time. Though I have to say, 2 bad boards in a row is pretty unlikely. It may be worth checking the other components.
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covertskippy55
Newbie Joined: 23 Jun 2015 Status: Offline Points: 11 |
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Well I didnt actually do an RMA last time, since it hasn't happened until today, so its still the first board. I also noticed the red bios light doesnt turn on either, I seem to be able to reproduce the issue as well by repeatedly shutting down and starting the PC. "Fixing" the issue is as simple as plugging in the fan header to a different one as long as its not the one it was plugged into when it happened. Very bizarre. Welp and newegg is refusing to do an RMA without the original UPC barcode which I had to send in to asrock for the rebate. Lets hope asrock helps me out
Edited by covertskippy55 - 05 Jul 2015 at 11:59pm |
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