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X670e Steel Legend no post after BIOS 3.01

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ShinisterAct View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ShinisterAct Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jul 2024 at 3:20am
Hahaha

Good timing of the reply as it?™s update time. CPU got tested earlier today, working fine which is good. They could send it back but then I?™d be no further down the line.

They offered to let me send the entire system into them, they?™ll put the CPU in when the system arrives there and do a non warranty diagnostic for a small fee which I think is worth every penny. The postage will cost more as they closed their branch in my city 6/8 years back.

So yeah I?™m in a place where sending the entire system, ram ssd and gpu included, everything, in the glass fish tank case I put it all in seems like a great idea.

At least they?™ve got the ability to figure it out. Just trying to stay positive lol
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Post Options Post Options   Thanks (1) Thanks(1)   Quote killroy2963 Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jul 2024 at 3:03am
Originally posted by mrbill mrbill wrote:

Originally posted by ShinisterAct ShinisterAct wrote:

I haven?�t found the support too bad. ASRock EU were as helpful as they could be via messages.

They said the error LEDs on the motherboard tells them it?�s saying no power to cpu.

It?�s a shame because it was working perfectly for months and I?�m not getting anywhere fast.


Wish I could say the same. ASRock support (Eric from the USA) recommended I keep running a LogoFail vulnerable 1.30AS05 firmware.

Supposedly memory training changed after 1.30AS05, but where's the official documentation from ASRock? I found none. ASRock hangs us out to dry. This was my first and will be my last ASRock board.


Yes I have had Eric as well, he is all but useless in providing help other than telling you to RMA a good board.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ShinisterAct Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jul 2024 at 5:21am
ASRock want me to hash check the bios updates I?™ve been using (direct from the motherboard support page. I?™ll do that when I get enough bits to make a 2nd temporary system.

Until then I?™ve RMAd the CPU more as a sanity check that anything else.

I?™m expecting no error, working as normal and I?™m stuck with a dead system. Interesting would be error found and new CPU sent out, and then pray the new motherboard which has BIOS 2.10 on works with it.

Not overly disappointed with ASRock. This is one of those weird things that with back up equipment I could test myself to a certain extent. Going to AMD and DDR5 for the new system left me unable to do that yet.

Just waiting on the CPU to be tested Monday/Tuesday and will know more then ??forumCodes=True
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mrbill Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jul 2024 at 4:28am
Originally posted by ShinisterAct ShinisterAct wrote:

I haven?�t found the support too bad. ASRock EU were as helpful as they could be via messages.

They said the error LEDs on the motherboard tells them it?�s saying no power to cpu.

It?�s a shame because it was working perfectly for months and I?�m not getting anywhere fast.


Wish I could say the same. ASRock support (Eric from the USA) recommended I keep running a LogoFail vulnerable 1.30AS05 firmware.

Supposedly memory training changed after 1.30AS05, but where's the official documentation from ASRock? I found none. ASRock hangs us out to dry. This was my first and will be my last ASRock board.
ASRock X670E Steel Legend (ABA159EAF581)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote killroy2963 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jul 2024 at 11:24pm
Originally posted by ShinisterAct ShinisterAct wrote:

Hey Killroy, just thinking if you know we are due 3.05 soon, do you happen to have any release notes for the other BIOS versions?


The release notes will be right on the Asrock support page. I wouldn't pay much attention to them though, they are very basic in the information they provide.

https://asrock.com/mb/AMD/X670E%20Steel%20Legend/index.us.asp#BIOS
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ShinisterAct Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jul 2024 at 4:50pm
Hey Killroy, just thinking if you know we are due 3.05 soon, do you happen to have any release notes for the other BIOS versions?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote killroy2963 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jul 2024 at 3:39am
Originally posted by ShinisterAct ShinisterAct wrote:

I haven?�t found the support too bad. ASRock EU were as helpful as they could be via messages.

They said the error LEDs on the motherboard tells them it?�s saying no power to cpu.

It?�s a shame because it was working perfectly for months and I?�m not getting anywhere fast.


Well good luck, let us know what happens.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ShinisterAct Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jul 2024 at 3:34am
I haven?™t found the support too bad. ASRock EU were as helpful as they could be via messages.

They said the error LEDs on the motherboard tells them it?™s saying no power to cpu.

It?™s a shame because it was working perfectly for months and I?™m not getting anywhere fast.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote killroy2963 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jul 2024 at 3:31am
I wouldn't go any further back than 1.30 AS02.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote killroy2963 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jul 2024 at 3:29am
Originally posted by ShinisterAct ShinisterAct wrote:

That?�s the method I used, before I powered on, to install 2.10. I?�ll have to get to a different PC next week to try another version. Might go back to 1.30 one by one and just keep hoping something works ??

Thanks for the reply ??


You're welcome! I would start with 2.10 and go back from there. They should be releasing a new bios soon for our board, which is 3.05, I'm hoping it will fix my booting problems as well. My worst case is I'll be stuck on 2.10, and won't be able to upgrade to any new CPU's. that said I regret buying this board, the support leaves a lot to be desired.
ASRock X670E Steel legend
AMD 7800X3D
Gigabyte 4080 RTX
GSkill FlareX 5 DDR-5 6000
Sound Blaster AE-5
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