X670e Steel Legend no post after BIOS 3.01

Hey Killroy, just thinking if you know we are due 3.05 soon, do you happen to have any release notes for the other BIOS versions?

ShinisterAct wrote: I haven?�t found the support too bad. ASRock EU were as helpful as they could be via messages. They said the error LEDs on the motherboard tells them it?�s saying no power to cpu. It?�s a shame because it was working perfectly for months and I?�m not getting anywhere fast.

Wish I could say the same. ASRock support (Eric from the USA) recommended I keep running a LogoFail vulnerable 1.30AS05 firmware.

Supposedly memory training changed after 1.30AS05, but where's the official documentation from ASRock? I found none. ASRock hangs us out to dry. This was my first and will be my last ASRock board.

mrbill wrote: ShinisterAct wrote: I haven?�t found the support too bad. ASRock EU were as helpful as they could be via messages. They said the error LEDs on the motherboard tells them it?�s saying no power to cpu. It?�s a shame because it was working perfectly for months and I?�m not getting anywhere fast. Wish I could say the same. ASRock support (Eric from the USA) recommended I keep running a LogoFail vulnerable 1.30AS05 firmware. Supposedly memory training changed after 1.30AS05, but where's the official documentation from ASRock? I found none. ASRock hangs us out to dry. This was my first and will be my last ASRock board.

Yes I have had Eric as well, he is all but useless in providing help other than telling you to RMA a good board.

System arrived relatively unscathed, lower fan dust guard apparently got dented in transit. If that?™s all that happened I?™m happy enough.

They installed the CPU and cooler into the 2nd motherboard which I never got to work. They found the same issues that I was.

They then used a repurposed MSI flash drive that they use to install BIOS on systems because for some reason they always work. They put on BIOS 3.01 which is the one that started all these problems?? Boots straight to windows all good. So it appears the flash drive I used, which wasn?™t a problem for 3/4 BIOS updates, didn?™t like something.

I could have had the system back for the weekend but they wouldn?™t be able to stress test and run their diagnostics. I just said keep it and do what you gotta do, next week isn?™t a long time to wait.

So yeah, at least it wasn?™t something stupid. Almost a shame ASRock don?™t do what MSI apparently do which is give you a compatible USB stick with original bios, in case things go wrong.

No idea what caused the actual problem, or what the problem was, but system is working now and I don?™t think I?™ll be updating BIOS anytime soon ;)

mrbill wrote: killroy2963 wrote: Yes I have had Eric as well, he is all but useless in providing help other than telling you to RMA a good board. Other than the initial response, where Eric suggested we use old FW with security vulnerabilities, we still haven't heard from him in three months. So I sent him another email today asking he respond to the reply I sent months ago. My expectations are low that I'll even get a response considering ASRock as a company is allowing their support staff to encourage their customers to keep using old FW with known security vulnerabilities. Poor support all the way around IMO.

Bios version 3.06 finally released for the Steel Legend, I flashed it and everything seems to be working fine, no issues at all. It's too bad Eric is of no help and recommends ridiculous solutions, like in your case and mine. Ripping the motherboard out and RMA'ing it and waiting weeks to get a replacement should be last on the list to recommend, especially when it doesn't fix the problem.

Good luck with you're board, hopefully 3.06 works as well for you.