ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X370 Taichi SATA SSD goes missing
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X370 Taichi SATA SSD goes missing

 Post Reply Post Reply Page  <1 23456>
Author
Message Reverse Sort Order
ljt View Drop Down
Newbie
Newbie


Joined: 16 Apr 2017
Status: Offline
Points: 9
Post Options Post Options   Thanks (0) Thanks(0)   Quote ljt Quote  Post ReplyReply Direct Link To This Post Posted: 16 Apr 2017 at 4:16am
A little update after some testing;

I've managed to try both a Crucial MX100 and a Samsung EVO 850 ssd using the same sata cable on the same port (sata3_1) that the BX100 was disappearing from and they both seem ok and were showing as an option when I ran the windows install via USB.

edit: I also shifted the BX100 down to SATA port 2 and left the MX100 on port 1 (where the BX100 was disappearing from to begin with) and and the BX100 disappeared from SATA port 2 just like it did on port 1. Yet the MX100 remained ok on port 1. So it's not the port or cable.

For some reason after first reboot the system just doesn't like the Crucial BX100 and it disappears into nowhere.


Edited by ljt - 16 Apr 2017 at 4:22am
Back to Top
ljt View Drop Down
Newbie
Newbie


Joined: 16 Apr 2017
Status: Offline
Points: 9
Post Options Post Options   Thanks (0) Thanks(0)   Quote ljt Quote  Post ReplyReply Direct Link To This Post Posted: 16 Apr 2017 at 1:17am
Just registered to say I'm having the exact same problem regarding the disappearing Crucial BX100. 

My spec as follows;

Asrock X370 Taichi - BIOS V. 2.0
Ryzen R5 1600x
16Gb (2 x 8gb) Team Group DDR4 3200Mhz CL16
Crucial BX100 250Gb SSD
GTX 970 4gb GPU

Thats all that is currently connected to the system.

The drive showed up on first boot in the BIOS. Went to exit BIOS to tell the system to boot off my USB drive to install windows, the system reboots loads up the windows installer, which then says there isn't a HDD to install to. 

So I go back into the BIOS and the BX100 has dissapeared. No amount of restarts would make it show up again. I tried loading defaults still nothing.

The only way I can get it to show up again is to shut the system down, remove power for 10 seconds, reset cmos and reconnect power and start it up again. If I go into the BIOS the drive is there again

There is no way I can install windows on this system with this drive.

It seems an awful coincidence that someone else is having the exact same problem with the exact same motherboard and SSD combo 


Edited by ljt - 16 Apr 2017 at 4:17am
Back to Top
Kellogs23 View Drop Down
Newbie
Newbie


Joined: 13 Apr 2017
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote Kellogs23 Quote  Post ReplyReply Direct Link To This Post Posted: 15 Apr 2017 at 6:00pm
Originally posted by parsec parsec wrote:

Originally posted by Kellogs23 Kellogs23 wrote:

The new motherboard arrived with a new cpu as well. I tried the new 1400 cpu on the Taichi and the issues were the same. I put the old 1800x in the new msi xpower and the sata's are woring, 534 read 493 write. I'm guessing the taichi is faulty and i should rma?

LE: another thing i noticed is the fans on the cpu cooler (ek predator 360) are a lot more quieter than on the taichi


No other way to test it, unless you wait a while to see if the SSDs disappears again on the new board. Given the way the Ryzen platform is designed, it seems the Taichi is the problem. So either RMA or return to retailer.

The fans are quieter on the other board no doubt because of the differences in the fan profiles between the two boards.

Were you using the default profiles on each board, or a custom profile? Plus there are multiple built in profiles on both boards. There is no reason why they would be the same on both boards. There are no standards regarding fan speeds at specific PWM levels (4 pin fans) or voltage (3 pin fans). Also, every fan model is different in its specs, there are no standards for starting voltage, minimum and maximum RPM, etc.

Were you monitoring the fan speeds on your EK 360 on the Taichi and MSI boards? If they are quieter with the MSI board, they must be spinning at a lower speed/RPM. There is no other possible explanation.

Yep, the fan profiles are probably different. On the msi board they are inaudible, on the asrock they blasted almost full force :P Don't know why the stock setting would be full blast tough. I didn't change anything from the stock bios config.
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996
Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 15 Apr 2017 at 1:00pm
Originally posted by Peter13779 Peter13779 wrote:



Little update here:

The MX100 is working but very very slow in some situations (kb/s!).

I changed to an Samsung 840 pro from my notebook. For now thats OK but I will return the board if there is no final solution ...

Next Update:

Sleep Port0 and Port1 disabled did not change anything.
But I had time to test every single SATA port.

MX100 and BX100 are working BUT only from port 2 upwards. Port 0 and 1 are comming directly from CPU ...

Now is the question:
1. bad CPU
2. bad Board
3. bad BIOS




I just connected a Crucial MX100 to my X370 Killer SLI/ac board, with a Ryzen 1700X CPU. Using SATA port 2, my board's are labeled from 1 to 6, so port 2 is from the CPU.

So far, so good, we'll see if anything changes.
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996
Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 15 Apr 2017 at 12:42pm
Originally posted by Kellogs23 Kellogs23 wrote:

The new motherboard arrived with a new cpu as well. I tried the new 1400 cpu on the Taichi and the issues were the same. I put the old 1800x in the new msi xpower and the sata's are woring, 534 read 493 write. I'm guessing the taichi is faulty and i should rma?

LE: another thing i noticed is the fans on the cpu cooler (ek predator 360) are a lot more quieter than on the taichi


No other way to test it, unless you wait a while to see if the SSDs disappears again on the new board. Given the way the Ryzen platform is designed, it seems the Taichi is the problem. So either RMA or return to retailer.

The fans are quieter on the other board no doubt because of the differences in the fan profiles between the two boards.

Were you using the default profiles on each board, or a custom profile? Plus there are multiple built in profiles on both boards. There is no reason why they would be the same on both boards. There are no standards regarding fan speeds at specific PWM levels (4 pin fans) or voltage (3 pin fans). Also, every fan model is different in its specs, there are no standards for starting voltage, minimum and maximum RPM, etc.

Were you monitoring the fan speeds on your EK 360 on the Taichi and MSI boards? If they are quieter with the MSI board, they must be spinning at a lower speed/RPM. There is no other possible explanation.
Back to Top
Kellogs23 View Drop Down
Newbie
Newbie


Joined: 13 Apr 2017
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote Kellogs23 Quote  Post ReplyReply Direct Link To This Post Posted: 15 Apr 2017 at 3:30am
The new motherboard arrived with a new cpu as well. I tried the new 1400 cpu on the Taichi and the issues were the same. I put the old 1800x in the new msi xpower and the sata's are woring, 534 read 493 write. I'm guessing the taichi is faulty and i should rma?

LE: another thing i noticed is the fans on the cpu cooler (ek predator 360) are a lot more quieter than on the taichi


Edited by Kellogs23 - 15 Apr 2017 at 5:36am
Back to Top
Kellogs23 View Drop Down
Newbie
Newbie


Joined: 13 Apr 2017
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote Kellogs23 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2017 at 1:46pm
My issue is similar to Peter's only that none of the sata ports work for me.
Back to Top
Peter13779 View Drop Down
Newbie
Newbie


Joined: 13 Apr 2017
Status: Offline
Points: 39
Post Options Post Options   Thanks (0) Thanks(0)   Quote Peter13779 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2017 at 6:38am
Originally posted by parsec parsec wrote:

Strange problem with the SSDs on the SATA 1 and 2 ports. There are 4 - 6 SATA ports coming from the CPU, not just two. AMD's specs on this are confusing, and if you search on this, I find contradictory information. This of course ignores the ASMedia SATA ports.


I habe searched many overviews and they all say 2 from CPU + 6 from chipset like this one:

https://rog.asus.com/media/14878984098.gif

With slow I mean slower than a floppy disk! Booting from it goes fast but than randomly the SSD makes lunchbreak for 20 - 30 seconds without HDD LED is doing anything. Same when installing an OS on it. It starts fast but after 1 minute there is a pause and after that it transfers so slow that install would take days. If you want to test something you have to hurry after boot ...

One other strange thing on my Taichi board. When switched to Raid mode there are many offline arrays shown in raid Bios that are not deleteable (you can hit delete but they stay). Even after CMOS Reset or BIOS reflash they stay!

I will just stop using the first 2 ports until there is a new BIOS. After that I will try again using 2xBX100  (Raid 0) on these ports as planned.



Edited by Peter13779 - 14 Apr 2017 at 6:41am
Back to Top
GenesisDoes View Drop Down
Newbie
Newbie
Avatar

Joined: 10 Apr 2017
Status: Offline
Points: 54
Post Options Post Options   Thanks (0) Thanks(0)   Quote GenesisDoes Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2017 at 4:52am
I'm having no issues with speed.

Samsung 960 EVO: 3200 MB/s read & 1650 MB/s write< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">
Intel 600P: 1300 MB/s read & 580 MB/s write
Mushkin Reactor: 560 MB/s read & 450 MB/s write on AMD. 420 MB/s read & 330 MB/s write on Asmedia.

My issue is with the drive not detecting unless I do a full shutdown and power on.
Taichi X370, Ryzen 1700 @ 4ghz, 32GB G.Skill TridentZ Ram, Samsung 960 EVO nvme, Intel 600P nvme, 2TB Seagate HDD, 2TB Hitachi HDD, 1TB Mushkin SSD, GTX 1080
Back to Top
Kellogs23 View Drop Down
Newbie
Newbie


Joined: 13 Apr 2017
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote Kellogs23 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2017 at 3:21am
Not to be snarky or anything but having a windows 10 install complete 1% every 3 minutes when copying files is completely unacceptable.  This is my case at the least. The media used is an usb flash drive that works flawlessly on my intel build (VII Ranger with 4790k). 

As i said in my previous message, using a bootlable ubuntu usb to benchmark the ssd's the speed never goes over 40mb for reading and 20 for writing, if i leave it to run for a while it eventually stalls, meaning the write benchmark stays at 0mb/s. The same bootable usb used on the same ssd's on the intel build will benchmark them at 520 read 500 write. Something is obviously wrong. The only ssd that has any chance of completing a windows install, in my case at least, is the 960 evo which registers ~120 write speed if lucky. I had a case in which it also stalled to 0 write. 


Edited by Kellogs23 - 14 Apr 2017 at 3:32am
Back to Top
 Post Reply Post Reply Page  <1 23456>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.125 seconds.