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X370 Taichi SATA SSD goes missing

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2017 at 1:51am
Strange problem with the SSDs on the SATA 1 and 2 ports. There are 4 - 6 SATA ports coming from the CPU, not just two. AMD's specs on this are confusing, and if you search on this, I find contradictory information. This of course ignores the ASMedia SATA ports.

Just to be clear, the AMD SATA3_1 and SATA3_2 ports are the two ports at the top of the SATA port "stack", labeled 12 on the mother board layout page in the X370 Taichi manual.

I have a different Ryzen board (X370 Killer SLI/ac) and CPU (1700X), and I have two SSDs on the AMD SATA3_1 and SATA3_2 ports (Samsung 830 and Intel 530), and they work fine.

I also have a Samsung 960 EVO in the M2_1 slot, as the OS drive, Windows 10, and it works fine. The Windows 10 installation was the fastest I have ever experienced, even faster than on my Intel Z170 and Z270 systems, using Samsung 950 Pro and 960 EVO NVMe SSDs. Benchmark results are normal for all my SSDs. NVMe SSDs require a somewhat different Windows installation technique.

Of course this does not mean that your board, etc, does not have a problem of some kind. I have seen problems with certain models of SSDs and new mother boards/chipsets in the past, so who knows if this is happening again or not.

I must ask about the slow performance of the MX100. The speed of any drive is not constant, it depends upon the size and type of file being read or written. For example, only large (512KB+) files can be read at ~500MB/s. Small files (4KB) are read at much slower speeds, 25MB/s is typical for many SSDs. Copying a folder of multiple, different files from one drive to another, will happen at varying speeds, depending on the file type, size, and the source and destination drives. The capacity of an SSD, and the amount of free space on it also causes differences in file write speeds.

For others posting in this thread, simply saying a Windows installation is slow without any details about what the Windows installation media is (optical disk, USB flash drive) and the version of Windows being used (Windows 7 does not have an NVMe driver for example) does not begin to provide enough information for us to comment about.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Peter13779 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 11:23pm
Originally posted by Peter13779 Peter13779 wrote:

Originally posted by Peter13779 Peter13779 wrote:

I have the same problem here using two crucial BX100 (actual firmware) drives at AHCI. Windows 10 64 bit (1703) is not installable and an installed windows (cloned from working HDD install) is not bootable on these drives connected to the AMD sata ports. The drives are missing in bios on every soft reset of the system.

The ports using asmedia chipset are working fine with these SSD drives!

Edit: My crucial MX100 is working fine on the AMD ports



Little update here:

The MX100 is working but very very slow in some situations (kb/s!).

I changed to an Samsung 840 pro from my notebook. For now thats OK but I will return the board if there is no final solution ...


Next Update:

Sleep Port0 and Port1 disabled did not change anything.
But I had time to test every single SATA port.

MX100 and BX100 are working BUT only from port 2 upwards. Port 0 and 1 are comming directly from CPU ...

Now is the question:
1. bad CPU
2. bad Board
3. bad BIOS




Edited by Peter13779 - 13 Apr 2017 at 11:29pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kellogs23 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 8:14pm
Thanks will give it a try when i get home though i find it weird that i can't even install an operating system on any drive other than the m2 because of the slow speed. A bootable linux distro benchmarks the speed at 12read /8read for the 2 850evo 250gb ssds i have. The only drive i can finish a windows install in a decent amount of time is the m2 one 960 evo 500gb but it's still a lot slower than it's specs.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Prodif Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 7:30pm
Kellogs23
https://www2.ati.com/drivers/amd-chipset-drivers-17.3.1-windows-64bit-mar9.exe ?
Faster SATA only NVMe (PCI-E)

Edited by Prodif - 13 Apr 2017 at 8:16pm
ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i
ps. RedDragon, by AG
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kellogs23 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 7:25pm
Hi there, subscribing to this thread since i'm the exact same position. X370 Taichi with an 1800x and extremely slow disk speeds (sata ssd/m2). Nothing seemed to help until now so i'm anxiously waiting for an official response maybe?

Tried each bios from 1.4 to 2.0 and sata drives from old ones to m2.

I've ordered another board in the mean time to check if the processor has anything to do with the slowdowns. Any help is much appreciated. Thank you.

Edited by Kellogs23 - 13 Apr 2017 at 7:26pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Peter13779 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 5:25pm
Originally posted by Peter13779 Peter13779 wrote:

I have the same problem here using two crucial BX100 (actual firmware) drives at AHCI. Windows 10 64 bit (1703) is not installable and an installed windows (cloned from working HDD install) is not bootable on these drives connected to the AMD sata ports. The drives are missing in bios on every soft reset of the system.

The ports using asmedia chipset are working fine with these SSD drives!

Edit: My crucial MX100 is working fine on the AMD ports



Little update here:

The MX100 is working but very very slow in some situations (kb/s!).

I changed to an Samsung 840 pro from my notebook. For now thats OK but I will return the board if there is no final solution ...


Edited by Peter13779 - 13 Apr 2017 at 5:30pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote GenesisDoes Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 11:58am
Here is the detail configurations.


X370 Taichi Bios 2.0
Ryzen 1700 @ 3.9ghz
500GB Samsung 960 EVO NVME in M2_1
1TB Intel 600P NVME in M2_2 
Hitachi 3TB HDD in Sata port #3
Seagate 2TB HDD in Sata port #2
1TB Mushkin Reactor MKNSSDRE1TB in Sata port #9 (if I put in #1 - #8 same issue but it is working right now on Asmedia chipset).
Asus GTX 1080
32GB G.Skill TridentZ F4-3200C16D-32GTZKW in A2 and B2 (2400 16-17-17-37 timings).
EVGA SuperNOVA 850 G2 220-G2-0850-XR 80+ GOLD 850W Fully Modular Power Supply
All USB 3.0 ports in back are used. Only USB 3.1 and c-type aren't used.
< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">

Edited by GenesisDoes - 13 Apr 2017 at 12:01pm
Taichi X370, Ryzen 1700 @ 4ghz, 32GB G.Skill TridentZ Ram, Samsung 960 EVO nvme, Intel 600P nvme, 2TB Seagate HDD, 2TB Hitachi HDD, 1TB Mushkin SSD, GTX 1080
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Post Options Post Options   Thanks (1) Thanks(1)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 11:40am
Dear GenesisDoes,

Greetings, this is ASRock TSD.


We install WD 240GB SATA m.2 , WD 512GB PCIE m.2 and 3HDD (2 WD 500GB HDD and 1 TRION SSD) with BIOS P2.00 on the system and all the devices could be detected successfully no matter power off system immediately or more than one hour.

According to your question, we provide some suggestions to verify:

1. Please enter the BIOS setup then press [F9] to load BIOS default setting to try.

2. Only install one SSD to check if the system can detect properly.

3. If system could detect with one SSD successfully, please add two m.2 devices to the system for verifying.

4. If possible, please use other SSD to verify.

At the same time, we also want to know the detail configurations (CPU, memory, M.2, HDD and SSD model name) about your system to let us do further check.

Please provide to us clearly. 


Thanks!

All the best,
ASRock TSD

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Post Options Post Options   Thanks (1) Thanks(1)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 11:01am
Originally posted by GenesisDoes GenesisDoes wrote:



I tried different Sata cables both data and power (the ones that were working fine with the two HDD's, I unplugged from the HDD's and tried it with the SSD). I tried ports 1-8 (AMD), HDD's are working fine there so it's not ports or cables. SATA is in AHCI. Windows 10 64-bit. I just installed drivers for the NVME drives, didn't install for Mushkin Reactor drive. It also does the same for Samsung 840 EVO I tested. Randomly won't detect, but will detect again on a full shutdown and power on again. I don't think it's drivers because it doesn't detect in UEFI Bios, unless a full shutdown and power on again.


If you don't see a drive in the Storage Configuration screen, and all the physical connections seem fine, and it was detected in another PC, then something may be wrong. That the problem is intermittent, that makes it more difficult to diagnose.

The Mushkin Reactor and 840 EVO are both SATA SSDs, and either use the standard Microsoft Windows 10 AHCI driver, storahci, or if you ran the AMD All in One driver installer, the AMD AHCI driver. The ASMedia chipset will use either the MSoft storahci driver, or the ASMedia SATA driver, if you installed it.

I don't know if the following will help solve your drive detection issues, Ryzen is new to me, I've only had a Ryzen system running for about a week. That's an ASRock X370 Killer SLI/ac, AMD 1700X, 16 GB G.SKILL FlareX 3200 @ 2933, Samsung 960 EVO, three Samsung 830 SSDs, two in RAID 0. What you've said in your posts hints that this might help.

I'm not sure if your board's UEFI has these options, or what version you are using, I hope the latest 2.00 version. In the Advanced screen, do you see the AMD CBS screen?

If so, in that screen find the Promontory Common Options screen, and in there the PT SATA Configuration screen.

Two options in this screen, PT Aggressive SATA Device Sleep Port0 and Port1. Set both to Disabled.

In the AMD CBS screen, there is also the FCH Common Options screen. The FCH is the X370 chipset, which can support up to eight SATA III ports. It also has a SATA Configuration screen. Why there are both Promontory and FCH SATA screen options, I am not yet clear about. Both Promontory and FCH are terms for the X370 chipset.

Regardless, this SATA Configuration screen has Aggressive SATA Device Sleep options, again try disabling them.

Let us know what happens. I have these options disabled, and have not had the same problem with drive recognition like you do. I did have something happen to a Samsung 850 EVO, that completely disappeared after initializing it with the AMD RAID software. Nothing can see it, even after restarts of the PC. Another SSD connected to the same SATA port is working fine.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote GenesisDoes Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 3:05am
I just tried putting the SSD in port 9 (AS Media chipset) and it seems to be working fine so far. So it appears there's an issue with some SSD's and the AMD SATA chipset ports (HDD's working fine there only SSD's have an issue).< ="chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js">
Taichi X370, Ryzen 1700 @ 4ghz, 32GB G.Skill TridentZ Ram, Samsung 960 EVO nvme, Intel 600P nvme, 2TB Seagate HDD, 2TB Hitachi HDD, 1TB Mushkin SSD, GTX 1080
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