TPM2-S module supported off on Z97E-ITX/ac

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Dear Asrock TSD!
I flashed on my Z97E-ITX/AC mobo the latest P2.20 firmware for security. So far I used your TPM2-S (V 2.0) module with P2.10E bios (modified by you) and now the module is useless again. Could you modify the latest P2.20 firmware to be compatible with TPM2-S module? 

Thanks in advance

Istvan Szalay

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
descent7 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Nov 2017 Location: Hungary Status: Offline Points: 21	Post Options Post Reply Quote descent7 Report Post Thanks(0) Quote Reply Posted: 24 Mar 2018 at 12:14am
	Dear Asrock TSD! I flashed on my Z97E-ITX/AC mobo the latest P2.20 firmware for security. So far I used your TPM2-S (V 2.0) module with P2.10E bios (modified by you) and now the module is useless again. Could you modify the latest P2.20 firmware to be compatible with TPM2-S module? Thanks in advance Istvan Szalay

szalay.istvan1 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Nov 2017 Location: Hungary Status: Offline Points: 4	Post Options Post Reply Quote szalay.istvan1 Report Post Thanks(0) Quote Reply Posted: 21 Nov 2017 at 11:10pm
	Thanx for the fast work. You support is great! Istvan Szalay
	ASRock is the best!

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8847	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(1) Quote Reply Posted: 21 Nov 2017 at 10:28am
	Dear Szalay.istvan1, Thank you for choosing ASRock. Regarding your case, please download the BIOS P2.10E from below link to support TPM2.0 module. And update it by instant flash. https://mega.nz/#!I4520R5Y!S8avSF-1Ct4_nNad5dvcocYZx2tV8fHk1k6mi9qNtPk Thank you! Yours truly, ASRock TSD

szalay.istvan1 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Nov 2017 Location: Hungary Status: Offline Points: 4	Post Options Post Reply Quote szalay.istvan1 Report Post Thanks(0) Quote Reply Posted: 18 Nov 2017 at 6:19pm
	Hi, I bought an ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Module from Bestmarkt on the internet. I installed the TPM module in my ASRock Z97E-ITX/ac motherboard with bios v 2.10 (this is the latest). In the manual doesn't wroted that mobo not compatible with TPM2-S (TPM V2.0) module! In the UEFI setup, under Advanced\Trusted Computing, I have enabled: Auto Detect Security Device Security Device Support but the Current Status Information is Support Turned Off remains. When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS. I resetted the BIOS, reinstalled the module, enabled the TPM module in the gpedit.msc, but doesn't worked. I submitted a technical support request today with the ASRock website too. Any thoughts or suggestions would be appreciated. Thanks, Istvan
	ASRock is the best!