X470 Master SLI/ac BIOS problem

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   I just got an X470 Master SLI/ac with a 2400G, and it has a BIOS issue.  I can enter the BIOS, I can also boot into Windows - however, I can not navigate the BIOS, nor can I see any information regarding it or update it in ASRock tools in Windows.  When I'm in the BIOS, neither the mouse or the keyboard can do anything.  As I mentioned, in ASRock tools, I can't see any information or update the BIOS - it just indicates there are no updates, and gives me nothing.  ASRock tools shows nothing in the software tab too - I was able to update ASRock tools, but that was it.  Any ideas?  Does the motherboard support forced BIOS update via USB?

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Maplicito Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20 Feb 2018 Location: Canada Status: Offline Points: 9	Post Options Post Reply Quote Maplicito Report Post Thanks(0) Quote Reply Topic: X470 Master SLI/ac BIOS problem Posted: 30 Jul 2018 at 3:20am
	I just got an X470 Master SLI/ac with a 2400G, and it has a BIOS issue. I can enter the BIOS, I can also boot into Windows - however, I can not navigate the BIOS, nor can I see any information regarding it or update it in ASRock tools in Windows. When I'm in the BIOS, neither the mouse or the keyboard can do anything. As I mentioned, in ASRock tools, I can't see any information or update the BIOS - it just indicates there are no updates, and gives me nothing. ASRock tools shows nothing in the software tab too - I was able to update ASRock tools, but that was it. Any ideas? Does the motherboard support forced BIOS update via USB?

datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139	Post Options Post Reply Quote datonyb Report Post Thanks(0) Quote Reply Posted: 30 Jul 2018 at 5:23am
	do not try to update bios in windows its a recipe for disaster you have options though try using 'either' a single mouse OR a single keyboard or try a different type e.g. ps2 mouse or keyboard or other options should be with the new x470 i think your find it has standalone usb bios flashback eg no cpu or ram required insert usb stick and hold a button down to flash bios
	[url=https://valid.x86.fr/jpg250][/url] 3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

Maplicito Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20 Feb 2018 Location: Canada Status: Offline Points: 9	Post Options Post Reply Quote Maplicito Report Post Thanks(0) Quote Reply Posted: 30 Jul 2018 at 5:36am
	I have tried looking for a standalone BIOS update option, but I haven't found it in the manual.

Maplicito Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20 Feb 2018 Location: Canada Status: Offline Points: 9	Post Options Post Reply Quote Maplicito Report Post Thanks(0) Quote Reply Posted: 30 Jul 2018 at 12:19pm
	Well, this has gotten interesting, but hopefully it is resolved. I looked on the load screen several times for a quick flash option - and it was NOT there. Finally, out of desperation, I pulled the CMOS batter - and suddenly, I can navigate the BIOS - AND, the missing quick flash (F6) is there! I'm going to leave the computer for awhile, and see if any of its other problems have settled down now - if not, at least I can now update the BIOS. On another note, ASRock Apps still shows absolutely nothing - no software, no BIOS info, nothing. No, I'm not going to try flashing the BIOS in Windows, but it's not even an option - I don't know if that's BIOS related, or just a problem with ASRock Apps itself.

datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139	Post Options Post Reply Quote datonyb Report Post Thanks(0) Quote Reply Posted: 31 Jul 2018 at 1:53am
	ah looking on the asrock page it seems only the taichi has the flashback bios button sorry i thought they added it to all the x470's now
	[url=https://valid.x86.fr/jpg250][/url] 3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

dr.doom Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Aug 2018 Location: Macedonia Status: Offline Points: 1	Post Options Post Reply Quote dr.doom Report Post Thanks(0) Quote Reply Posted: 27 Aug 2018 at 3:39pm
	Hi @maplicito I just join the forum to find solution for the exact same issue with the motherboard. You said you fix the problem with just removing the battery from the board if am not wrong ?!