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Fail to detect my WD HDD

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Bourdu View Drop Down
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Newbie


Joined: 11 Nov 2017
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    Posted: 05 Oct 2018 at 2:28pm
my new A320M-HDV PC with all new devices, but my WD CAVIAR BLUE 250GB is not detected. Please help me, tks.
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 05 Oct 2018 at 2:44pm
Dear Bourdu,

Greetings, this is ASRock TSD.


According to this case, there are some suggestions for verifying:

1. Please keep the BIOS in default value. You can load optimized BIOS default value by [F9] key.
2. Please check if system can detect the HDD in BIOS under Storage Configuration page.
3. Please change another SATA port to check if system can detect the HDD.
4. Please install the HDD to another system to check if it can work properly.
5. If possible, please install another SATA cable.


Thanks!

All the best,
ASRock TSD

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