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RX580 8G color glitch

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zandalord View Drop Down
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Joined: 30 Aug 2020
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    Posted: 30 Aug 2020 at 4:53pm
Hi.
I bought ASRock Phantom Gaming D Radeon RX580 8G OC.
I have problem from first day. Card quickly increases the temperature to 75 C (stress) which causes the speed of the fans to an unbearable volume.
I was looking for a solution on the Internet and found the answer that all rx 580 have this problem and there is only one solution - undervolting.
So I changed GPU Voltage to 1 V, GPU clock to 1200 MHz and changed fan speed to user mode with Asrock Tweaker.
Problem solved.
But now i have other problem: random time one color (black, red, white, pink, etc.) screen and PC stops.
It looks like in this video:
https://www.youtube.com/watch?v=gi2Vh9psWKI
The biggest problem - this is random time glitch. Card does not have to be stress for it to appear. Last time I simple start PC after night and one color glitch appear. PC restart and again.
So what to do? Can be fixed or return card?
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 01 Sep 2020 at 10:26am
Dear Zandalord,

Thank you for choosing ASRock.

Regarding your case, we provide some suggestion to try.
1. Update the latest AMD graphics driver from AMD website.
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580
2. Tested with default GPU voltage and clock.

Thank you!
Yours truly,
ASRock TSD
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