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A520M Gaming - not booting to bios

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pads View Drop Down
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    Posted: 12 Dec 2024 at 11:43pm
I have built a new PC on the A520M Phantom Gaming 4 motherboard, and it won't boot into bios - absolutely no dsiplay at all.

Not yet loaded windows as cannot get that far.

I switch on, press power button and lights come on, fans run but that is all.
I have no additional boards installed, and even removed the USB connections. I have tried both HDMI and DP video out.
Items installed are -
A520M Phantom Gaming 4 motherboard
500W GameMax RPG Rampage 80 Plus Bronze PSU
Kingston FURY Beast 32GB (2x16GB) 3200MT/s DDR4 Memory Kit (with both and one stick (slot A2 & B2 - or only B2)
AMD Ryzen 5 5500 6 Core/12 Thread AM4 CPU

I have tried removing the CMOS battery and replacing.

I have previously built a few PCs (one last week using B550 Phantom Gaming4 MB)

Please point me where I am going wrong.
Peter
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jdillipl Quote  Post ReplyReply Direct Link To This Post Posted: 19 hours 53 minutes ago at 4:54am
From what you posted, you have no video card installed. The Ryzen 5 5500 has no video capability, so you need to add a video card, or swap the CPU for one with integrated video.

Jake
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pads Quote  Post ReplyReply Direct Link To This Post Posted: 18 hours 4 minutes ago at 6:43am
Therefore why does the motherboard have video outputs.
In any case, before stripping all accessories off, I had a EVGA Geforce GTX970 installed - still no video?

Peter
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 4 hours 28 minutes ago at 8:19pm
The display outputs are there for CPUs that have an iGPU built in. They serve no
purpose when a CPU without an iGPU is installed. The GTX 970 may be too old to
work on your board without CSM legacy mode enabled. Given you can't get the system
to POST you have no access to the setting. Your only options are to clear CMOS
(with the 970 installed) and hope it enables legacy mode by default or to get a newer
dedicated GPU. I suppose you could also try returning the CPU and getting a 5400g
or similar that has an iGPU.

Good luck.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pads Quote  Post ReplyReply Direct Link To This Post Posted: 4 hours 5 minutes ago at 8:42pm
Xaltar
Thanks for updating about the CPU issue - I hadn't realised that before. Ive never built a pc without using a graphics card. (That is except for very early days when there were 'proper' built in graphics)
Just tried clearing CMOS to no avail.
I like your advise about swapping the CPU - but what if it turns out to be a faulty m/b?

Peter
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pads Quote  Post ReplyReply Direct Link To This Post Posted: 3 hours 28 minutes ago at 9:19pm
An update for further information....

I am building two PC for my two grandsons - one already built and working and this one.

So I have just tried swapping the graphics card from the working one to this.
ASUS GeForce RTX 4060 Dual Evo OC 8GB GDDR6

But it still isn't working so that lets out the graphics side of the problems.
Probably excludes the GTX 970 from being too old

{and yes after putting it back, it works ok in the original pc}

I truely am baffled!
Peter
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 2 hours 14 minutes ago at 10:33pm
Check for a small white sticker on the BIOS ROM, it should have the BIOS version
your board shipped with printed on it. The 5500 requires BIOS version 1.60 or newer
to run. If that checks out (1.60 - newer) then you can try the following:

If you are able, try a stick of RAM from the other system in slot A2 as well as
the GPU. There is still a chance the 970 isn't compatible so ruling that out is
important.

Also make sure your 8pin CPU power is properly connected, it should be a 4+4 cable
not a 6+2(pcie) cable, I have occasionally seen the wrong one connected by users
on the forums here with boot issues.

I wrote up a "foolproof" guide to clearing CMOS here:
https://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal

It pretty much rules out any kind of UEFI gremlins.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pads Quote  Post ReplyReply Direct Link To This Post Posted: 32 minutes ago at 12:15am
I can't find the sticker - whereabout would it (BIOS) be on the m/b.

Yes the power is via 4+4 connector.

I have done your CMOS reset as discribes ( albeit for 20 min not 4 hours)

Whilst looking for a link (clear CMOS) I found a speaker. I am now getting 3 bleeps when I power up. Which I believe means system memory issues.
Peter
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