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New Member ASRock GPU Thread |
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Eugene0
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Joined: 05 Dec 2025 Location: Russian, Moscow Status: Offline Points: 105 |
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Posted: 22 hours 5 minutes ago at 6:34pm |
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On email i didn't get anything but on Website it show me i send it when i send it, ?
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My nickname => "DolZ"
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 31873 |
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Posted: 16 hours 18 minutes ago at 12:21am |
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Check your spam folder for an automated response. If you didn't get one then send
another ticket and make sure your email address is entered correctly. No automated response means their servers did not receive the support request. AFAIK the confirmation email is sent from ARock's tech support department server once the web server forwards the ticket to them. This setup ensures that ASRocks Tech Support department has received the ticket. If you don't get assistance but receive a confirmation email then that means their support department has a backlog there is a delay in processing your ticket. Since they have been doing it this way I have not seen anyone fail to receive an answer from them (not automated). Good luck. Edited by Xaltar - 16 hours 18 minutes ago at 12:21am |
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Eugene0
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Joined: 05 Dec 2025 Location: Russian, Moscow Status: Offline Points: 105 |
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Posted: 5 hours 37 minutes ago at 11:02am |
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i send again and again no email message from "Asrock" about i'm sending, i think your system is "lagging" can you help please ? example information about it your "Website service center" ?
p.s. => Smiles is very small my eyes is pain to look it |
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My nickname => "DolZ"
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 31873 |
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Posted: 47 minutes ago at 3:52pm |
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Sorry, I am just a forum moderator, I do not work for ASRock tech support.
If the support form isn't working correctly I am sure ASRock is aware and will fix it. Make sure your email address is entered correctly on the form and that your email provider isn't sending the automated response to your spam folder. |
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