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x470 mini-itx

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jstandal View Drop Down
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    Posted: 21 Sep 2019 at 5:08pm
I had some problems with my bluetooth so i had to clear my CMOS, but after i did that my BIOS fancontrol stopped working. No matter which I set the fans to it goes full speed.

Does anyone know a fix?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2019 at 6:11pm
Dear Jstandal,

Thank you for posting your query to ASRock forum.
This is technical support from ASRock.

Could you provide the following information to us?
1. BIOS version.
2. CPU being used.
3. FAN used. (On which header)

With thanks,
ASRock TSD
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jstandal View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jstandal Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2019 at 10:26pm
This is the CPU and BIOS version.

BIOS Version/Date: American Megatrends Inc. P1.10, 4/20/2018

Processor: AMD Ryzen 7 2700X

For the fans i use a aio watercooler x52 on fan header 1.

As told, it worked perfectly to control the fans with the same configuration before i cleard the CMOS.
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jstandal View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jstandal Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2019 at 10:27pm
The watercooler is the NZXT Kraken x52
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 24 Sep 2019 at 5:58pm
Dear Jstandal,

Thanks for lettings us know the configuration.

Please try to update the BIOS to BIOS 1.80 from the link below:
https://www.asrock.com/MB/AMD/Fatal1ty%20X470%20Gaming-ITXac/index.asp#BIOS

Please check the following points before updating the BIOS.
1. Please install only one RAM to B2 slot.
2. Please make sure that CPU fan is installed correctly.

After updating the 1.80 BIOS, please make sure that the header connected with the water cooling connector is adjusted to W_Pump mode.

If the problem still persists, kindly try with different headers.

Once all of the headers are checked, but the problem remains the same, kindly contact your motherboard distributor for further assistance.

With thanks,
ASRock TSD



Edited by ASRock_TSD - 24 Sep 2019 at 6:06pm
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