VGA Failure on OLED Z490 Aqua but GPU wokrs

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   So recently I finished building my new rig using the Aqua Z490.  The GPU is a Zotac RTX 3070.

There are two problems going on here.

1. I see "VGA Failure" on the OLED display even though the card is working and displaying, running games, etc.  In fact, I'm typing this now while using the 3070.

2. I can't get into the UEFI or windows safe mode to trouble shoot because the screen goes black.  I can get into the UEFI and safe mode using my old GTX 770 though.

Currently running BIOS 1.6 

Anyone have any thoughts?  It's just a shame that the OLED is only displaying the failure and I can only tweak things by having to physically swap out cards.

Thanks

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korait Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Apr 2021 Status: Offline Points: 20	Post Options Post Reply Quote korait Report Post Thanks(0) Quote Reply Topic: VGA Failure on OLED Z490 Aqua but GPU wokrs Posted: 11 Apr 2021 at 1:58pm
	So recently I finished building my new rig using the Aqua Z490. The GPU is a Zotac RTX 3070. There are two problems going on here. 1. I see "VGA Failure" on the OLED display even though the card is working and displaying, running games, etc. In fact, I'm typing this now while using the 3070. 2. I can't get into the UEFI or windows safe mode to trouble shoot because the screen goes black. I can get into the UEFI and safe mode using my old GTX 770 though. Currently running BIOS 1.6 Anyone have any thoughts? It's just a shame that the OLED is only displaying the failure and I can only tweak things by having to physically swap out cards. Thanks

Lazerjello Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Apr 2021 Location: Us Status: Offline Points: 15	Post Options Post Reply Quote Lazerjello Report Post Thanks(0) Quote Reply Posted: 14 Apr 2021 at 8:48pm
	I am having same problem any luck?

Masuka74 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 May 2021 Location: France Status: Offline Points: 15	Post Options Post Reply Quote Masuka74 Report Post Thanks(0) Quote Reply Posted: 18 May 2021 at 12:56am
	Hi exactly the same probleme, i hope they will reply

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8532	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 21 May 2021 at 2:54pm
	Hi All, Thank you for your post. We tested Z490 AQUA with RTX 30 series GPU in our lab and the OLED screen show normal. Please refer to the following suggestions to verify the system 1.try the latest OLED Control ver:1.0.1 to verify. Here is the download link: https://download.asrock.com/Utility/ASRock%20OLED%20Control/ASRockOLEDControl(v1.0.1).zip 2.Clear CMOS by referring to the user manual page. 42. User manual: https://download.asrock.com/Manual/Z490%20AQUA.pdf 3.Cut your AC power off for 10 minutes and check if the OLED working fine. 4.Remove the GPU and connect the video cable to the motherboard and check if the OLED working fine. 5.Cross-test with other HDMI\DP cables and monitors to verify. To be noticed, the video adapter (like HDMI to VGA adapter) might make the MB lost the graphics detection then cause this problem, we recommend connecting the monitor directly via HDMI or DP cable. All the best, ASRock TSD