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B560 Steel Legend WHEA-Logger fatal hardware error

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Spluff View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Spluff Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2021 at 3:27am
Originally posted by warning077 warning077 wrote:

Originally posted by Spluff Spluff wrote:

I took out my western digital sn850 nvme and that?�s stopped error messages

When did you notice the WHEA error ....after installing the nvme drive
(if new) or after updating the BIOS.

In my case almost the whole system was new (board, CPU, RAM and nvme drive), and the errors started only after updating BIOS from 1.50 to 1.70.

I also installed Windows on my old 850 EVO SSD (did not remove the nvme drive - 970 EVO+) and the WHEA error also showed in Windows when booting from SSD.


I am using ASUs board and was on default bios. When I updated bios it was doing the same. I was also getting very slow post bios when restarting windows with the sn850.

I?™ve returned the sn850 and just using my 950pro. Restarts are fine and no whea errors any more.

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Spluff View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Spluff Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2021 at 3:27am
What nvme drives have u got?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 29 Apr 2021 at 7:02pm
Hi warning077,

Thank you for your post.

Please try the BETA BIOS L1.81, we have included the WHEA Event 1 solution in this BIOS.
https://drive.google.com/file/d/1Lsnw_-q2Nk3mh0o81mSKT0tWCXURqcLp/view?usp=sharing

If you have other questions, please feel free to contact us.

All the best,
ASRock TSD


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Argon51 Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2021 at 11:15pm
I flashed the newest Bios for B560M Steel Legend 1.40, which was released today. I´m still getting the Event ID1 Error on Startup. Running an 11400f, Adata SX8200pro Nvme.

Apart from that the Bios seems to be the same as 1.30. It still applies extremely high Auto Voltages when using Gear 1 Memory Mode and the Voltage Control for VCCSA is really inaccurate.
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warning077 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote warning077 Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2021 at 12:14am
Sorry for very late reply. I've been very busy with work.
The DL link does not work anymore ...can you resend it.

BR,
Saso
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2021 at 3:44pm
Hi warning077,

Thank you for your reply.

Please try the new download link of BIOS L1.81, the download link is as below.
https://drive.google.com/file/d/1uks2fdcw1X7qqC2UCXxq_Uw_ABm6tPqN/

Hi Argon51,

Thank you for your post.

Please try the BETA BIOS L1.41, we have included the WHEA Event 1 solution in this BIOS.

The download link is as below.
https://drive.google.com/file/d/1XQpegXgM9Y6xUj9qfH4I8ykWfR8L6bpy/

Also, it is normal that VCCSA applies the high voltage when you are using Gear 1 mode with DDR4-3200~3600.

If you have other questions, please feel free to contact us.

All the best,
ASRock TSD


Edited by Administrator - 14 May 2021 at 7:48pm
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warning077 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote warning077 Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2021 at 4:53pm
When I try the link in get the following message:

Sorry, unable to open the file at this time.
Please check the address and try again.

This is the same as with the previous DL link
(tried it with Firefox and Edge, both dont open)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2021 at 6:35pm
Hi warning077,

Thank you for your reply.

Do not click the link to download, please simply copy the link's text then paste and go.

I believe this will help.

All the best,
ASRock TSD
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warning077 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote warning077 Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2021 at 7:52pm
I installed the L1.81 BIOS and the WHEA error seems to be resolved,
as it does not show on several restarts now.

What was the problem with the L1.7 BIOS to show the error ...as mentioned,
I did not notice any instabilities or BSODs.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Argon51 Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2021 at 10:00pm
Issue has been resolved with the Beta Bios L1.41 for B560m Steel Legend.
Thanks for the quick support @ASRock_TSD, Board is working really well now.
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