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Cant reboot my associeret computer

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Bildo View Drop Down
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Joined: 24 Sep 2021
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    Posted: 24 Sep 2021 at 9:01pm
Hey guys. I just bought an asrock computer, but i cant reboot it, When i Press f2 and go to ?œboot??theres 4 boost option

Boot 1 : Windows boot manager

Boot 2 : achi po Toshiba dt01aca100

Boot 3 : achi P1 hl-dt-st dvdram gh24ns

Boot 4 : uefi built-in efi Shell

The problem is every time i try to start the computer Windows Make a pop-up note sayin :

?œThe computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows click ?œOK??to restart the computer. And then restart the installation ??

And when I press ok the same happens, what can I do?
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 01 Oct 2021 at 3:47pm
Dear Bildo,


Thank you for posting your query to the ASRock forum.

Regarding your question, the Windows installation cannot proceed can be caused by many factors.

Please try the suggestions below:
1. Please load BIOS default by pressing F9 then the F10 button.
2. Please make sure that the SATA Mode is set to AHCI mode.
   (Advanced\Storage Configuration\AHCI)
3. If you are trying to install Windows 10 and encountered this problem, please try to rebuild your Windows 10 installation USB disk with the tool called Rufus tool.
4. If you are using an SSD with an existed operating system, please try to clean install Windows 10.

If the problem persists, please have the ASRock technical support provide advanced assistance.
https://event.asrock.com/tsd.asp?ln=en

With thanks,
ASRock TSD
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