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Polychrome not detecting RAM

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ferdiantiojs View Drop Down
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Joined: 30 Sep 2021
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    Posted: 30 Sep 2021 at 12:55am
Hello, I have a new problem.
I want to change the LED color on my VGA, but have to use another application, MSI Mystic Light.

Andd every time I install the MSI Mystic Light application, ASRock Polychrome (ASRRGBLED) doesn't detect my RAM, I've tried reinstalling it many times, tried to open WriteFW.bat too, but still can't.
Maybe there's a solution?
thank you before, sorry if my English is bad
FerdiantioJS
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 01 Oct 2021 at 3:16pm
Dear Ferdiantiojs,
Thank you for the posting.

Could you please provide the P/N of the memory for us?
We would like to check it further for you.

Thank you,

Best wishes,
ASRock TSD
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