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x570 no bluetooth

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jayr View Drop Down
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Joined: 21 Feb 2023
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    Posted: 21 Feb 2023 at 2:08am
Hi,
I've got a x570 steel legend wifi ax mobo. I've migrated Win10 from my previous rig to it. Works great except it doesn't see any bluetooth devices in its area.   I have laptop right next to it that recognizes about 10 devices when I open the bluetooth Add Device app.   But the x570 sees nothing.   I've installed the latest bluetooth drivers from Intell.   Reset the BIOS to default values. Deleted the bluetooth devices from Device Manager.   None of that had any effect.

If I can't fix this I need to return it.
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threadzipper1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote threadzipper1957 Quote  Post ReplyReply Direct Link To This Post Posted: 09 Mar 2023 at 11:15pm
Try with wired USB keyboard and mouse, sometimes the USB dongles of Wifi sets, cause so much disturbance it blocks all USB communication, and Bluetooth communication is handled via USB.
You can also test it, by using Rufus, and creatin a bootable USB stick, with Ubuntu Linux on it, Yiu can boot from it, and run Ubuntu from the USB stick without installing, if this works, it is driver related.
If not return the board
Kind Regards
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