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Can no longer access BIOS settings on boot
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tragician View Drop Down
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Joined: 12 Feb 2017
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Points: 9 		Post Options Post Options   Thanks (0) Thanks(0)   Quote tragician Quote  Post ReplyReply Direct Link To This Post Posted: 20 Feb 2017 at 10:20am
Thanks for the response - I'll try this out tonight and see if this solves the problem
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wardog View Drop Down
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Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 20 Feb 2017 at 11:07am
trag, while you're at it can I ask that you list out the components used by Make and P/N and include the PSU's age also please.

Might maybe should have asked and known these from the get go
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ASRock_TSD View Drop Down
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Points: 8532 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 20 Feb 2017 at 5:11pm
Dear tragician,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions:

1. Please plug the USB keyboard / mouse into other front or rear USB 2.0 ports to verify.

2. If possible, please use another USB keyboard / mouse to verify.

3. If possible, please use this fail USB keyboard / mouse to another system to check whether it could work well properly or not.


Thanks!

All the best,
ASRock TSD
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tragician View Drop Down
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Points: 9 		Post Options Post Options   Thanks (0) Thanks(0)   Quote tragician Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2017 at 7:20am
Apologies again for the delay in replying - my wifi decided to screw up as well so I've been spending the last few days fixing that issue before turning my attention to this problem (which all started when I was trying to get a Linux Mint live USB to boot properly...).

I was attempting to procure a PS/2 keyboard this week but had no luck, so I'll try the clear BIOS option over this weekend and get back to you. Thanks again for your assistance so far...

Originally posted by ASRock_TSD ASRock_TSD wrote:

Dear tragician,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions:

1. Please plug the USB keyboard / mouse into other front or rear USB 2.0 ports to verify.

2. If possible, please use another USB keyboard / mouse to verify.

3. If possible, please use this fail USB keyboard / mouse to another system to check whether it could work well properly or not.


Thanks!

All the best,
ASRock TSD


...ASRock TSD excluded. Seriously, the very first support request I sent you guys (as well as the first post on this forum) explicitly stated that I'd tried multiple devices on multiple ports with no luck. I then responded to this exact (seemingly) pro forma response close to a week ago clarifying this fact and asking for more assistance, with no reply from you guys whatsoever.

I'm very grateful that the ASRock community has been so generous with their time, because your attempts at 'assistance' so far have been terrible.
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tragician View Drop Down
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Points: 9 		Post Options Post Options   Thanks (0) Thanks(0)   Quote tragician Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2017 at 7:45am
Woohoo, finally got it working! As suggested by parsec, it was a matter of clearing the BIOS/CMOS, and I can now get back into the settings to return to my original task of getting a live USB booting.

Thanks again to everyone who chipped in suggestions to get this fixed :)
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RandomGuy View Drop Down
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Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote RandomGuy Quote  Post ReplyReply Direct Link To This Post Posted: 02 Nov 2020 at 10:11pm
I was also experiencing this issue - seemed like I hit F11 or F2 or DEL or anything, and no matter what, it didn't accept my input. I do have a Logitech G213 keyboard - so I guess that's considered a gaming keyboard...

So I tried a dead-simple solution
  1. Turn off power
  2. unplug keyboard
  3. wait 10 seconds (don't know why but they all say to do so)
  4. turned system on


And wouldn't you know - everything was fine after that - so try the simplest thing first.
I am the most humble person in the world, just ask anyone!
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Twiggmaster Atol View Drop Down
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Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Twiggmaster Atol Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2020 at 11:06am
Thanks guys your replies got my rig going.

I would try to boot and got stuck on the asrock boot page with no codes and no response from keyboard. Linux mint, Linux 16, Multiple hard-drives, one clone backup and 16+18+20 install disks.

Mint messed with my bios. Had to reset using clrcmos1 jumper and got code 99. removed my video card (GTX750TI) and plug an old monitor with a 15 pin directly to the board.

Worked and booted mint with no problem.
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